---
description: Learn more about Ticketing Application for Office 365 price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ticketing Application for Office 365 Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [Ticketing Application for Office 365](/software/149155/ticketing-application-for-office-365) > [Ticketing Application for Office 365 Alternatives](https://www.capterra.co.za/alternatives/149155/ticketing-application-for-office-365)

# Alternatives to Ticketing Application for Office 365

Canonical: https://www.capterra.co.za/alternatives/149155/ticketing-application-for-office-365

> Explore the top alternatives to Ticketing Application for Office 365. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (720 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.za/software/132997/freshservice)
   - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/132997/149155/freshservice/vs/ticketing-application-for-office-365)
2. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.co.za/software/202528/milvus)
   - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/149155/202528/ticketing-application-for-office-365/vs/milvus)
3. **Atera** — 4.5/5 (448 reviews) — Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.
   - [View profile](https://www.capterra.co.za/software/144309/atera)
   - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/144309/149155/atera/vs/ticketing-application-for-office-365)
4. **TOPdesk** — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
   - [View profile](https://www.capterra.co.za/software/127562/topdesk)
   - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/127562/149155/topdesk/vs/ticketing-application-for-office-365)
5. **SysAid** — 4.5/5 (519 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.co.za/software/107225/sysaid)
   - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/107225/149155/sysaid/vs/ticketing-application-for-office-365)
6. **NinjaOne** — 4.7/5 (289 reviews) — NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access.
   - [View profile](https://www.capterra.co.za/software/165889/ninjaone)
   - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/149155/165889/ticketing-application-for-office-365/vs/ninjaone)
7. **LogMeIn Resolve** — 4.4/5 (214 reviews) — Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent plat
   - [View profile](https://www.capterra.co.za/software/1026169/goto-resolve)
   - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/149155/1026169/ticketing-application-for-office-365/vs/goto-resolve)
8. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.za/software/138769/jira-service-management)
   - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/138769/149155/jira-service-management/vs/ticketing-application-for-office-365)
9. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/149155/164283/ticketing-application-for-office-365/vs/zendesk)
10. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.co.za/software/144825/boss-solutions)
    - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/144825/149155/boss-solutions/vs/ticketing-application-for-office-365)
11. **ServiceNow IT Service Management** — 4.5/5 (42 reviews) — ServiceNow IT Service Management is a modern, cloud-based, silo-busting solution with improved productivity, cost and resilience.
    - [View profile](https://www.capterra.co.za/software/152874/servicenow-knowledge-management)
    - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/149155/152874/ticketing-application-for-office-365/vs/servicenow-knowledge-management)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
    - [View profile](https://www.capterra.co.za/software/179501/manageengine-service-desk-plus)
    - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/149155/179501/ticketing-application-for-office-365/vs/manageengine-service-desk-plus)
13. **ConnectWise PSA** — 4.1/5 (275 reviews) — ConnectWise PSA (formerly Manage): Powerful ticketing system with centralized communication \& integrates with tools you currently use.
    - [View profile](https://www.capterra.co.za/software/107931/connectwise-manage)
    - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/107931/149155/connectwise-manage/vs/ticketing-application-for-office-365)
14. **Pulseway** — 4.7/5 (310 reviews) — Pulseway is an award-winning comprehensive RMM solution that offers real-time monitoring, remote access, automation, and scalability.
    - [View profile](https://www.capterra.co.za/software/141792/pulseway)
    - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/141792/149155/pulseway/vs/ticketing-application-for-office-365)
15. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
    - [View profile](https://www.capterra.co.za/software/200140/haloitsm)
    - [Compare vs Ticketing Application for Office 365](https://www.capterra.co.za/compare/149155/200140/ticketing-application-for-office-365/vs/haloitsm)

## Related Categories

- [IT Service Software](https://www.capterra.co.za/directory/30672/it-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/149155/ticketing-application-for-office-365)
- [View Product Profile](https://www.capterra.co.za/software/149155/ticketing-application-for-office-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/149155/Ticketing-Application-for-Office-365/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/149155/ticketing-application-for-office-365> |
| en-AU | <https://www.capterra.com.au/alternatives/149155/ticketing-application-for-office-365> |
| en-CA | <https://www.capterra.ca/alternatives/149155/ticketing-application-for-office-365> |
| en-GB | <https://www.capterra.co.uk/alternatives/149155/ticketing-application-for-office-365> |
| en-IE | <https://www.capterra.ie/alternatives/149155/ticketing-application-for-office-365> |
| en-IL | <https://www.capterra.co.il/alternatives/149155/ticketing-application-for-office-365> |
| en-IN | <https://www.capterra.in/alternatives/149155/ticketing-application-for-office-365> |
| en-NZ | <https://www.capterra.co.nz/alternatives/149155/ticketing-application-for-office-365> |
| en-SG | <https://www.capterra.com.sg/alternatives/149155/ticketing-application-for-office-365> |
| en-ZA | <https://www.capterra.co.za/alternatives/149155/ticketing-application-for-office-365> |
| fr | <https://www.capterra.fr/alternatives/149155/ticketing-application-for-office-365> |
| fr-BE | <https://fr.capterra.be/alternatives/149155/ticketing-application-for-office-365> |
| fr-CA | <https://fr.capterra.ca/alternatives/149155/ticketing-application-for-office-365> |
| fr-LU | <https://www.capterra.lu/alternatives/149155/ticketing-application-for-office-365> |

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