---
description: Learn more about Summit price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Summit Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Summit](/software/146506/summit) > [Summit Alternatives](https://www.capterra.co.za/alternatives/146506/summit)

# Alternatives to Summit

Canonical: https://www.capterra.co.za/alternatives/146506/summit

> Explore the top alternatives to Summit. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (792 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.za/software/132997/freshservice)
   - [Compare vs Summit](https://www.capterra.co.za/compare/132997/146506/freshservice/vs/summit)
2. **JIRA Service Management** — 4.5/5 (775 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.za/software/138769/jira-service-management)
   - [Compare vs Summit](https://www.capterra.co.za/compare/138769/146506/jira-service-management/vs/summit)
3. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
   - [View profile](https://www.capterra.co.za/software/144825/boss-solutions)
   - [Compare vs Summit](https://www.capterra.co.za/compare/144825/146506/boss-solutions/vs/summit)
4. **Deepser** — 4.6/5 (57 reviews) — Deepser is the only 100% Italian Service Management platform with native AI capabilities, unifying services in a customizable ecosystem
   - [View profile](https://www.capterra.co.za/software/178946/deepser)
   - [Compare vs Summit](https://www.capterra.co.za/compare/146506/178946/summit/vs/deepser)
5. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \& Chat Fully Customizable
   - [View profile](https://www.capterra.co.za/software/1038612/tikting)
   - [Compare vs Summit](https://www.capterra.co.za/compare/146506/1038612/summit/vs/tikting)
6. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
   - [View profile](https://www.capterra.co.za/software/129478/solarwinds-service-desk)
   - [Compare vs Summit](https://www.capterra.co.za/compare/129478/146506/solarwinds-service-desk/vs/summit)
7. **ServiceTonic** — 4.6/5 (8 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
   - [View profile](https://www.capterra.co.za/software/112516/servicetonic)
   - [Compare vs Summit](https://www.capterra.co.za/compare/112516/146506/servicetonic/vs/summit)
8. **Alloy Navigator** — 4.6/5 (67 reviews) — Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
   - [View profile](https://www.capterra.co.za/software/108129/alloy-navigator)
   - [Compare vs Summit](https://www.capterra.co.za/compare/108129/146506/alloy-navigator/vs/summit)
9. **ky2help** — 4.3/5 (21 reviews) — ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique\!
   - [View profile](https://www.capterra.co.za/software/196043/ky2help)
   - [Compare vs Summit](https://www.capterra.co.za/compare/146506/196043/summit/vs/ky2help)
10. **Vivantio** — 4.3/5 (178 reviews) — Enterprise Service Management for mid-market organizations ready to move beyond basic help desk software.
    - [View profile](https://www.capterra.co.za/software/132880/vivantio)
    - [Compare vs Summit](https://www.capterra.co.za/compare/132880/146506/vivantio/vs/summit)
11. **Canfigure** — 4.7/5 (23 reviews) — Canfigure is a modular asset management solution that offers ITIL Service Desk, CMDB, Change Management and more. SaaS or on-premise.
    - [View profile](https://www.capterra.co.za/software/184941/canfigure)
    - [Compare vs Summit](https://www.capterra.co.za/compare/146506/184941/summit/vs/canfigure)
12. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
    - [View profile](https://www.capterra.co.za/software/146239/changegear-itsm)
    - [Compare vs Summit](https://www.capterra.co.za/compare/146239/146506/changegear-itsm/vs/summit)
13. **Virima** — 4.6/5 (15 reviews) — Virima provides enterprises with a visual CMDB, hybrid discovery, ViVID Service Mapping, and work from anywhere IT Asset Management.
    - [View profile](https://www.capterra.co.za/software/178220/virima)
    - [Compare vs Summit](https://www.capterra.co.za/compare/146506/178220/summit/vs/virima)
14. **SmartITSM** — 4.6/5 (8 reviews) — SmartITSM is the all-in-one tool for IT teams, combining ticketing, asset management, seamless services, monitoring, and a CMDB.
    - [View profile](https://www.capterra.co.za/software/1045363/smartitsm)
    - [Compare vs Summit](https://www.capterra.co.za/compare/146506/1045363/summit/vs/smartitsm)
15. **NinjaOne** — 4.7/5 (297 reviews) — NinjaOne is the unified IT operations platform that manages, secures, and supports every endpoint from a single cloud-native console.
    - [View profile](https://www.capterra.co.za/software/165889/ninjaone)
    - [Compare vs Summit](https://www.capterra.co.za/compare/146506/165889/summit/vs/ninjaone)

## Related Categories

- [ITSM Tools](https://www.capterra.co.za/directory/30676/itsm/software)
- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)
- [IT Asset Management Software](https://www.capterra.co.za/directory/30077/it-asset-management/software)
- [IT Management Software](https://www.capterra.co.za/directory/10001/it-management/software)
- [CMDB Software](https://www.capterra.co.za/directory/30959/cmdb/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/146506/summit)
- [View Product Profile](https://www.capterra.co.za/software/146506/summit)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/146506/summit> |
| de-AT | <https://www.capterra.at/alternatives/146506/summit> |
| de-CH | <https://www.capterra.ch/alternatives/146506/summit> |
| en | <https://www.capterra.com/p/146506/SUMMIT/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/146506/summit> |
| en-AU | <https://www.capterra.com.au/alternatives/146506/summit> |
| en-CA | <https://www.capterra.ca/alternatives/146506/summit> |
| en-GB | <https://www.capterra.co.uk/alternatives/146506/summit> |
| en-IE | <https://www.capterra.ie/alternatives/146506/summit> |
| en-IL | <https://www.capterra.co.il/alternatives/146506/summit> |
| en-IN | <https://www.capterra.in/alternatives/146506/summit> |
| en-NZ | <https://www.capterra.co.nz/alternatives/146506/summit> |
| en-SG | <https://www.capterra.com.sg/alternatives/146506/summit> |
| en-ZA | <https://www.capterra.co.za/alternatives/146506/summit> |
| fr | <https://www.capterra.fr/alternatives/146506/summit> |
| fr-BE | <https://fr.capterra.be/alternatives/146506/summit> |
| fr-CA | <https://fr.capterra.ca/alternatives/146506/summit> |
| fr-LU | <https://www.capterra.lu/alternatives/146506/summit> |
| ja | <https://www.capterra.jp/alternatives/146506/summit> |

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