---
description: Learn more about Help Sumo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Help Sumo Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Help Sumo](/software/135091/help-sumo) > [Help Sumo Alternatives](https://www.capterra.co.za/alternatives/135091/help-sumo)

# Alternatives to Help Sumo

Canonical: https://www.capterra.co.za/alternatives/135091/help-sumo

> Explore the top alternatives to Help Sumo. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (720 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.co.za/software/132997/freshservice)
   - [Compare vs Help Sumo](https://www.capterra.co.za/compare/132997/135091/freshservice/vs/help-sumo)
2. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs Help Sumo](https://www.capterra.co.za/compare/124981/135091/freshdesk/vs/help-sumo)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
   - [Compare vs Help Sumo](https://www.capterra.co.za/compare/135091/169505/help-sumo/vs/zoho-desk)
4. **TeamViewer ONE** — 4.6/5 (11626 reviews) — Resolve IT issues faster with secure remote support. TeamViewer empowers help desks to assist anyone, anywhere, in real time.
   - [View profile](https://www.capterra.co.za/software/122252/teamviewer)
   - [Compare vs Help Sumo](https://www.capterra.co.za/compare/122252/135091/teamviewer/vs/help-sumo)
5. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.za/software/62194/livechat)
   - [Compare vs Help Sumo](https://www.capterra.co.za/compare/62194/135091/livechat/vs/help-sumo)
6. **LiveAgent** — 4.7/5 (1783 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Help Sumo](https://www.capterra.co.za/compare/102188/135091/liveagent/vs/help-sumo)
7. **Zoho Assist** — 4.7/5 (1414 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
   - [View profile](https://www.capterra.co.za/software/181775/zoho-assist)
   - [Compare vs Help Sumo](https://www.capterra.co.za/compare/135091/181775/help-sumo/vs/zoho-assist)
8. **Guru** — 4.8/5 (639 reviews) — The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically.
   - [View profile](https://www.capterra.co.za/software/145390/guru)
   - [Compare vs Help Sumo](https://www.capterra.co.za/compare/135091/145390/help-sumo/vs/guru)
9. **ServiceNow** — 4.5/5 (348 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.co.za/software/152871/servicenow)
   - [Compare vs Help Sumo](https://www.capterra.co.za/compare/135091/152871/help-sumo/vs/servicenow)
10. **Crisp** — 4.6/5 (147 reviews) — Your all-in-one helpdesk platform to scale customers' relationship
    - [View profile](https://www.capterra.co.za/software/151292/crisp)
    - [Compare vs Help Sumo](https://www.capterra.co.za/compare/135091/151292/help-sumo/vs/crisp)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
    - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
    - [Compare vs Help Sumo](https://www.capterra.co.za/compare/135091/144040/help-sumo/vs/tidio-chat)
12. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.co.za/software/185973/helpdesk)
    - [Compare vs Help Sumo](https://www.capterra.co.za/compare/135091/185973/help-sumo/vs/helpdesk)
13. **Anakage** — 4.4/5 (31 reviews) — Anakage unifies ITSM, ITAM, DEX \& automation into one AI-powered platform to cut costs, boost productivity \& scale IT.
    - [View profile](https://www.capterra.co.za/software/208487/end-user-support-automation-platform)
    - [Compare vs Help Sumo](https://www.capterra.co.za/compare/135091/208487/help-sumo/vs/end-user-support-automation-platform)
14. **Zendesk Suite** — 4.4/5 (4079 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
    - [View profile](https://www.capterra.co.za/software/164283/zendesk)
    - [Compare vs Help Sumo](https://www.capterra.co.za/compare/135091/164283/help-sumo/vs/zendesk)
15. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.co.za/software/144825/boss-solutions)
    - [Compare vs Help Sumo](https://www.capterra.co.za/compare/135091/144825/help-sumo/vs/boss-solutions)

## Related Categories

- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/135091/help-sumo)
- [View Product Profile](https://www.capterra.co.za/software/135091/help-sumo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/135091/help-sumo> |
| de-AT | <https://www.capterra.at/alternatives/135091/help-sumo> |
| de-CH | <https://www.capterra.ch/alternatives/135091/help-sumo> |
| en | <https://www.capterra.com/p/135091/Help-Sumo/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/135091/help-sumo> |
| en-AU | <https://www.capterra.com.au/alternatives/135091/help-sumo> |
| en-CA | <https://www.capterra.ca/alternatives/135091/help-sumo> |
| en-GB | <https://www.capterra.co.uk/alternatives/135091/help-sumo> |
| en-IE | <https://www.capterra.ie/alternatives/135091/help-sumo> |
| en-IL | <https://www.capterra.co.il/alternatives/135091/help-sumo> |
| en-IN | <https://www.capterra.in/alternatives/135091/help-sumo> |
| en-NZ | <https://www.capterra.co.nz/alternatives/135091/help-sumo> |
| en-SG | <https://www.capterra.com.sg/alternatives/135091/help-sumo> |
| en-ZA | <https://www.capterra.co.za/alternatives/135091/help-sumo> |
| fr | <https://www.capterra.fr/alternatives/135091/help-sumo> |
| fr-BE | <https://fr.capterra.be/alternatives/135091/help-sumo> |
| fr-CA | <https://fr.capterra.ca/alternatives/135091/help-sumo> |
| fr-LU | <https://www.capterra.lu/alternatives/135091/help-sumo> |

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