---
description: Learn more about WalkMe price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WalkMe Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [WalkMe](/software/131194/walkme) > [WalkMe Alternatives](https://www.capterra.co.za/alternatives/131194/walkme)

# Alternatives to WalkMe

Canonical: https://www.capterra.co.za/alternatives/131194/walkme

> Explore the top alternatives to WalkMe. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2213 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
   - [Compare vs WalkMe](https://www.capterra.co.za/compare/131194/169505/walkme/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs WalkMe](https://www.capterra.co.za/compare/124981/131194/freshdesk/vs/walkme)
3. **Salesforce Sales Cloud** — 4.4/5 (18790 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.co.za/software/61368/salesforce)
   - [Compare vs WalkMe](https://www.capterra.co.za/compare/61368/131194/salesforce/vs/walkme)
4. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk customer experience software helps you connect with customers on their favorite channels and deliver smarter service at scale.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs WalkMe](https://www.capterra.co.za/compare/131194/164283/walkme/vs/zendesk)
5. **LiveChat** — 4.6/5 (1727 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.za/software/62194/livechat)
   - [Compare vs WalkMe](https://www.capterra.co.za/compare/62194/131194/livechat/vs/walkme)
6. **LiveAgent** — 4.7/5 (1786 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs WalkMe](https://www.capterra.co.za/compare/102188/131194/liveagent/vs/walkme)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer experience platform with live chat, chatbot, help desk, and conversational AI agent options.
   - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
   - [Compare vs WalkMe](https://www.capterra.co.za/compare/131194/144040/walkme/vs/tidio-chat)
8. **Intercom** — 4.5/5 (1134 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.co.za/software/134347/intercom)
   - [Compare vs WalkMe](https://www.capterra.co.za/compare/131194/134347/walkme/vs/intercom)
9. **Dynamics 365** — 4.4/5 (5834 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.co.za/software/157279/dynamics-365)
   - [Compare vs WalkMe](https://www.capterra.co.za/compare/131194/157279/walkme/vs/dynamics-365)
10. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.za/software/136189/salesforce)
    - [Compare vs WalkMe](https://www.capterra.co.za/compare/131194/136189/walkme/vs/salesforce)
11. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.co.za/software/185973/helpdesk)
    - [Compare vs WalkMe](https://www.capterra.co.za/compare/131194/185973/walkme/vs/helpdesk)
12. **Bitrix24** — 4.2/5 (997 reviews) — Bitrix24 is \#1 free customer experience and customer relationship management platform used by 15 million businesses worldwide.
    - [View profile](https://www.capterra.co.za/software/113540/bitrix24)
    - [Compare vs WalkMe](https://www.capterra.co.za/compare/113540/131194/bitrix24/vs/walkme)
13. **Yonyx** — 4.7/5 (258 reviews) — Yonyx enhances customer experience with interactive decision trees, simplifying troubleshooting, FAQs, and sales, improving CSAT, AHT.
    - [View profile](https://www.capterra.co.za/software/130406/agi-self-service)
    - [Compare vs WalkMe](https://www.capterra.co.za/compare/130406/131194/agi-self-service/vs/walkme)
14. **Zoho Assist** — 4.7/5 (1446 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.co.za/software/181775/zoho-assist)
    - [Compare vs WalkMe](https://www.capterra.co.za/compare/131194/181775/walkme/vs/zoho-assist)
15. **Odoo** — 4.2/5 (1314 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
    - [View profile](https://www.capterra.co.za/software/135618/odoo)
    - [Compare vs WalkMe](https://www.capterra.co.za/compare/131194/135618/walkme/vs/odoo)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Training Software](https://www.capterra.co.za/directory/10008/training/software)
- [Digital Asset Management Software](https://www.capterra.co.za/directory/30203/digital-asset-management/software)
- [Onboarding Software](https://www.capterra.co.za/directory/30819/onboarding/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/131194/walkme)
- [View Product Profile](https://www.capterra.co.za/software/131194/walkme)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/131194/walkme> |
| de-AT | <https://www.capterra.at/alternatives/131194/walkme> |
| de-CH | <https://www.capterra.ch/alternatives/131194/walkme> |
| en | <https://www.capterra.com/p/131194/WalkMe/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/131194/walkme> |
| en-AU | <https://www.capterra.com.au/alternatives/131194/walkme> |
| en-CA | <https://www.capterra.ca/alternatives/131194/walkme> |
| en-GB | <https://www.capterra.co.uk/alternatives/131194/walkme> |
| en-IE | <https://www.capterra.ie/alternatives/131194/walkme> |
| en-IL | <https://www.capterra.co.il/alternatives/131194/walkme> |
| en-IN | <https://www.capterra.in/alternatives/131194/walkme> |
| en-NZ | <https://www.capterra.co.nz/alternatives/131194/walkme> |
| en-SG | <https://www.capterra.com.sg/alternatives/131194/walkme> |
| en-ZA | <https://www.capterra.co.za/alternatives/131194/walkme> |
| es | <https://www.capterra.es/alternatives/131194/walkme> |
| es-AR | <https://www.capterra.com.ar/alternatives/131194/walkme> |
| es-CL | <https://www.capterra.cl/alternatives/131194/walkme> |
| es-CO | <https://www.capterra.co/alternatives/131194/walkme> |
| es-CR | <https://www.capterra.co.cr/alternatives/131194/walkme> |
| es-DO | <https://www.capterra.do/alternatives/131194/walkme> |
| es-EC | <https://www.capterra.ec/alternatives/131194/walkme> |
| es-MX | <https://www.capterra.mx/alternatives/131194/walkme> |
| es-PA | <https://www.capterra.com.pa/alternatives/131194/walkme> |
| es-PE | <https://www.capterra.pe/alternatives/131194/walkme> |
| fr | <https://www.capterra.fr/alternatives/131194/walkme> |
| fr-BE | <https://fr.capterra.be/alternatives/131194/walkme> |
| fr-CA | <https://fr.capterra.ca/alternatives/131194/walkme> |
| fr-LU | <https://www.capterra.lu/alternatives/131194/walkme> |
| it | <https://www.capterra.it/alternatives/131194/walkme> |
| ja | <https://www.capterra.jp/alternatives/131194/walkme> |
| nl | <https://www.capterra.nl/alternatives/131194/walkme> |
| nl-BE | <https://www.capterra.be/alternatives/131194/walkme> |
| pt | <https://www.capterra.com.br/alternatives/131194/walkme> |
| pt-PT | <https://www.capterra.pt/alternatives/131194/walkme> |
| sv | <https://www.capterra.se/alternatives/131194/walkme> |

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