---
description: Learn more about ScreenSteps price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ScreenSteps Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [ScreenSteps](/software/130536/screensteps) > [ScreenSteps Alternatives](https://www.capterra.co.za/alternatives/130536/screensteps)

# Alternatives to ScreenSteps

Canonical: https://www.capterra.co.za/alternatives/130536/screensteps

> Explore the top alternatives to ScreenSteps. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Connecteam** — 4.6/5 (5318 reviews) — Connecteam is one app for all your business management needs, like team scheduling, time tracking, task management, and communication.
   - [View profile](https://www.capterra.co.za/software/153140/connecteam)
   - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/130536/153140/screensteps/vs/connecteam)
2. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/124981/130536/freshdesk/vs/screensteps)
3. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.za/software/132997/freshservice)
   - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/130536/132997/screensteps/vs/freshservice)
4. **Confluence** — 4.5/5 (3720 reviews) — Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira.
   - [View profile](https://www.capterra.co.za/software/136446/confluence)
   - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/130536/136446/screensteps/vs/confluence)
5. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/102188/130536/liveagent/vs/screensteps)
6. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.za/software/138769/jira-service-management)
   - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/130536/138769/screensteps/vs/jira-service-management)
7. **Document360** — 4.7/5 (292 reviews) — Cloud-based knowledge base platform for creating, managing, and sharing customer-facing docs, internal SOPs, and FAQs.
   - [View profile](https://www.capterra.co.za/software/177031/document360)
   - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/130536/177031/screensteps/vs/document360)
8. **livepro** — 4.8/5 (182 reviews) — livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents.
   - [View profile](https://www.capterra.co.za/software/165150/livepro)
   - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/130536/165150/screensteps/vs/livepro)
9. **Shelf** — 4.8/5 (106 reviews) — Shelf turns enterprise knowledge and business context into a trusted AI Data Layer for better answers for people and AI.
   - [View profile](https://www.capterra.co.za/software/146524/shelf)
   - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/130536/146524/screensteps/vs/shelf)
10. **Deepser** — 4.6/5 (58 reviews) — Deepser is the only 100% Italian Service Management platform with native AI capabilities, unifying services in a customizable ecosystem
    - [View profile](https://www.capterra.co.za/software/178946/deepser)
    - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/130536/178946/screensteps/vs/deepser)
11. **Universal Knowledge** — 4.6/5 (13 reviews) — Flexible, configurable and competitively priced, KPSOL provides out of the box, multi use comprehensive knowledge management software.
    - [View profile](https://www.capterra.co.za/software/39188/kps-knowledge-management-software)
    - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/39188/130536/kps-knowledge-management-software/vs/screensteps)
12. **Notion** — 4.7/5 (2835 reviews) — Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
    - [View profile](https://www.capterra.co.za/software/186596/notion)
    - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/130536/186596/screensteps/vs/notion)
13. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.co.za/software/164283/zendesk)
    - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/130536/164283/screensteps/vs/zendesk)
14. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud-based or on-premises workspace with CRM, project management, team chat, HR tools, and website builder.
    - [View profile](https://www.capterra.co.za/software/113540/bitrix24)
    - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/113540/130536/bitrix24/vs/screensteps)
15. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
    - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
    - [Compare vs ScreenSteps](https://www.capterra.co.za/compare/130536/169505/screensteps/vs/zoho-desk)

## Related Categories

- [Knowledge Management Software](https://www.capterra.co.za/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.co.za/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/130536/screensteps)
- [View Product Profile](https://www.capterra.co.za/software/130536/screensteps)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/130536/screensteps> |
| de-AT | <https://www.capterra.at/alternatives/130536/screensteps> |
| de-CH | <https://www.capterra.ch/alternatives/130536/screensteps> |
| en | <https://www.capterra.com/p/130536/ScreenSteps/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/130536/screensteps> |
| en-AU | <https://www.capterra.com.au/alternatives/130536/screensteps> |
| en-CA | <https://www.capterra.ca/alternatives/130536/screensteps> |
| en-GB | <https://www.capterra.co.uk/alternatives/130536/screensteps> |
| en-IE | <https://www.capterra.ie/alternatives/130536/screensteps> |
| en-IL | <https://www.capterra.co.il/alternatives/130536/screensteps> |
| en-IN | <https://www.capterra.in/alternatives/130536/screensteps> |
| en-NZ | <https://www.capterra.co.nz/alternatives/130536/screensteps> |
| en-SG | <https://www.capterra.com.sg/alternatives/130536/screensteps> |
| en-ZA | <https://www.capterra.co.za/alternatives/130536/screensteps> |
| fr | <https://www.capterra.fr/alternatives/130536/screensteps> |
| fr-BE | <https://fr.capterra.be/alternatives/130536/screensteps> |
| fr-CA | <https://fr.capterra.ca/alternatives/130536/screensteps> |
| fr-LU | <https://www.capterra.lu/alternatives/130536/screensteps> |

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