---
description: Learn more about Deskpro price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Deskpro Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Deskpro](/software/127288/deskpro) > [Deskpro Alternatives](https://www.capterra.co.za/alternatives/127288/deskpro)

# Alternatives to Deskpro

Canonical: https://www.capterra.co.za/alternatives/127288/deskpro

> Explore the top alternatives to Deskpro. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs Deskpro](https://www.capterra.co.za/compare/124981/127288/freshdesk/vs/deskpro)
2. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.za/software/138769/jira-service-management)
   - [Compare vs Deskpro](https://www.capterra.co.za/compare/127288/138769/deskpro/vs/jira-service-management)
3. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.za/software/132997/freshservice)
   - [Compare vs Deskpro](https://www.capterra.co.za/compare/127288/132997/deskpro/vs/freshservice)
4. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
   - [Compare vs Deskpro](https://www.capterra.co.za/compare/127288/169505/deskpro/vs/zoho-desk)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs Deskpro](https://www.capterra.co.za/compare/127288/164283/deskpro/vs/zendesk)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Deskpro](https://www.capterra.co.za/compare/102188/127288/liveagent/vs/deskpro)
7. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.co.za/software/202528/milvus)
   - [Compare vs Deskpro](https://www.capterra.co.za/compare/127288/202528/deskpro/vs/milvus)
8. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.za/software/62194/livechat)
   - [Compare vs Deskpro](https://www.capterra.co.za/compare/62194/127288/livechat/vs/deskpro)
9. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.co.za/software/107225/sysaid)
   - [Compare vs Deskpro](https://www.capterra.co.za/compare/107225/127288/sysaid/vs/deskpro)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
    - [Compare vs Deskpro](https://www.capterra.co.za/compare/127288/144040/deskpro/vs/tidio-chat)
11. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.za/software/136189/salesforce)
    - [Compare vs Deskpro](https://www.capterra.co.za/compare/127288/136189/deskpro/vs/salesforce)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
    - [View profile](https://www.capterra.co.za/software/179501/manageengine-service-desk-plus)
    - [Compare vs Deskpro](https://www.capterra.co.za/compare/127288/179501/deskpro/vs/manageengine-service-desk-plus)
13. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.co.za/software/134347/intercom)
    - [Compare vs Deskpro](https://www.capterra.co.za/compare/127288/134347/deskpro/vs/intercom)
14. **Help Scout** — 4.6/5 (225 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
    - [View profile](https://www.capterra.co.za/software/136909/help-scout)
    - [Compare vs Deskpro](https://www.capterra.co.za/compare/127288/136909/deskpro/vs/help-scout)
15. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.co.za/software/87908/teamsupport)
    - [Compare vs Deskpro](https://www.capterra.co.za/compare/87908/127288/teamsupport/vs/deskpro)

## Related Categories

- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [Knowledge Management Software](https://www.capterra.co.za/directory/30094/knowledge-management/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.co.za/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/127288/deskpro)
- [View Product Profile](https://www.capterra.co.za/software/127288/deskpro)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/127288/deskpro> |
| de-AT | <https://www.capterra.at/alternatives/127288/deskpro> |
| de-CH | <https://www.capterra.ch/alternatives/127288/deskpro> |
| en | <https://www.capterra.com/p/127288/DeskPRO/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127288/deskpro> |
| en-AU | <https://www.capterra.com.au/alternatives/127288/deskpro> |
| en-CA | <https://www.capterra.ca/alternatives/127288/deskpro> |
| en-GB | <https://www.capterra.co.uk/alternatives/127288/deskpro> |
| en-IE | <https://www.capterra.ie/alternatives/127288/deskpro> |
| en-IL | <https://www.capterra.co.il/alternatives/127288/deskpro> |
| en-IN | <https://www.capterra.in/alternatives/127288/deskpro> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127288/deskpro> |
| en-SG | <https://www.capterra.com.sg/alternatives/127288/deskpro> |
| en-ZA | <https://www.capterra.co.za/alternatives/127288/deskpro> |
| es | <https://www.capterra.es/alternatives/127288/deskpro> |
| es-AR | <https://www.capterra.com.ar/alternatives/127288/deskpro> |
| es-CL | <https://www.capterra.cl/alternatives/127288/deskpro> |
| es-CO | <https://www.capterra.co/alternatives/127288/deskpro> |
| es-CR | <https://www.capterra.co.cr/alternatives/127288/deskpro> |
| es-DO | <https://www.capterra.do/alternatives/127288/deskpro> |
| es-EC | <https://www.capterra.ec/alternatives/127288/deskpro> |
| es-MX | <https://www.capterra.mx/alternatives/127288/deskpro> |
| es-PA | <https://www.capterra.com.pa/alternatives/127288/deskpro> |
| es-PE | <https://www.capterra.pe/alternatives/127288/deskpro> |
| fr | <https://www.capterra.fr/alternatives/127288/deskpro> |
| fr-BE | <https://fr.capterra.be/alternatives/127288/deskpro> |
| fr-CA | <https://fr.capterra.ca/alternatives/127288/deskpro> |
| fr-LU | <https://www.capterra.lu/alternatives/127288/deskpro> |
| it | <https://www.capterra.it/alternatives/127288/deskpro> |
| ja | <https://www.capterra.jp/alternatives/127288/deskpro> |
| nl | <https://www.capterra.nl/alternatives/127288/deskpro> |
| nl-BE | <https://www.capterra.be/alternatives/127288/deskpro> |
| pt | <https://www.capterra.com.br/alternatives/127288/deskpro> |
| pt-PT | <https://www.capterra.pt/alternatives/127288/deskpro> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Deskpro","description":"See our list of Deskpro alternatives. Our filters and verified reviews for South Africa business users can help you choose the best software for your needs.","url":"https://www.capterra.co.za/alternatives/127288/deskpro","about":{"@id":"https://www.capterra.co.za/alternatives/127288/deskpro#software"},"breadcrumb":{"@id":"https://www.capterra.co.za/alternatives/127288/deskpro#breadcrumblist"},"@id":"https://www.capterra.co.za/alternatives/127288/deskpro#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","mainEntity":{"@id":"https://www.capterra.co.za/alternatives/127288/deskpro#software"},"publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Deskpro","url":"https://www.capterra.co.za/software/127288/deskpro","@id":"https://www.capterra.co.za/software/127288/deskpro#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":38},"offers":{"price":"39","@type":"Offer"}},{"@id":"https://www.capterra.co.za/alternatives/127288/deskpro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Deskpro","position":3,"item":"/software/127288/deskpro","@type":"ListItem"},{"name":"Deskpro Alternatives","position":4,"item":"https://www.capterra.co.za/alternatives/127288/deskpro","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best Deskpro Alternatives - Capterra South Africa 2026","@context":"https://schema.org","@id":"https://www.capterra.co.za/alternatives/127288/deskpro#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.co.za/software/124981/freshdesk","@type":"ListItem"},{"name":"JIRA Service Management","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.co.za/software/138769/jira-service-management","@type":"ListItem"},{"name":"Freshservice","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.co.za/software/132997/freshservice","@type":"ListItem"},{"name":"Zoho Desk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.co.za/software/169505/zoho-desk","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.co.za/software/164283/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.co.za/software/102188/liveagent","@type":"ListItem"},{"name":"Milvus","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.co.za/software/202528/milvus","@type":"ListItem"},{"name":"LiveChat","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.co.za/software/62194/livechat","@type":"ListItem"},{"name":"SysAid","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.co.za/software/107225/sysaid","@type":"ListItem"},{"name":"Tidio","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.za/software/144040/tidio-chat","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.co.za/software/136189/salesforce","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.co.za/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Intercom","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.co.za/software/134347/intercom","@type":"ListItem"},{"name":"Help Scout","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.capterra.co.za/software/136909/help-scout","@type":"ListItem"},{"name":"TeamSupport","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.co.za/software/87908/teamsupport","@type":"ListItem"}],"numberOfItems":15}
</script>