---
description: Learn more about Oracle Cloud CX price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Oracle Cloud CX Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Oracle Cloud CX](/software/124659/oracle-cloud-cx) > [Oracle Cloud CX Alternatives](https://www.capterra.co.za/alternatives/124659/oracle-cloud-cx)

# Alternatives to Oracle Cloud CX

Canonical: https://www.capterra.co.za/alternatives/124659/oracle-cloud-cx

> Explore the top alternatives to Oracle Cloud CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho CRM** — 4.3/5 (6964 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.co.za/software/155928/zoho-crm)
   - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/124659/155928/oracle-cloud-cx/vs/zoho-crm)
2. **Front** — 4.5/5 (286 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
   - [View profile](https://www.capterra.co.za/software/132901/front)
   - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/124659/132901/oracle-cloud-cx/vs/front)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/102188/124659/liveagent/vs/oracle-cloud-cx)
4. **EngageBay CRM** — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.co.za/software/178819/engagebay-marketing)
   - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/124659/178819/oracle-cloud-cx/vs/engagebay-marketing)
5. **Freshsales** — 4.5/5 (621 reviews) — Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business.
   - [View profile](https://www.capterra.co.za/software/155563/freshsales)
   - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/124659/155563/oracle-cloud-cx/vs/freshsales)
6. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.co.za/software/182476/hubspot-service-hub)
   - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/124659/182476/oracle-cloud-cx/vs/hubspot-service-hub)
7. **Method CRM** — 4.2/5 (129 reviews) — Method CRM is a customizable CRM for QuickBooks users to manage customers, workflows, and payments with real-time sync.
   - [View profile](https://www.capterra.co.za/software/130389/method-crm)
   - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/124659/130389/oracle-cloud-cx/vs/method-crm)
8. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is \#1 free customer experience and customer relationship management platform used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.co.za/software/113540/bitrix24)
   - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/113540/124659/bitrix24/vs/oracle-cloud-cx)
9. **Salesforce Starter** — 4.4/5 (223 reviews) — Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more.
   - [View profile](https://www.capterra.co.za/software/132665/salesforce-essentials)
   - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/124659/132665/oracle-cloud-cx/vs/salesforce-essentials)
10. **Kommo** — 4.3/5 (195 reviews) — Kommo is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
    - [View profile](https://www.capterra.co.za/software/120048/amocrm)
    - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/120048/124659/amocrm/vs/oracle-cloud-cx)
11. **Thryv** — 4.2/5 (505 reviews) — Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.
    - [View profile](https://www.capterra.co.za/software/156926/thryv)
    - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/124659/156926/oracle-cloud-cx/vs/thryv)
12. **Five9** — 4.2/5 (481 reviews) — Cloud CX Solution with Practical AI- Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration.
    - [View profile](https://www.capterra.co.za/software/132405/five9)
    - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/124659/132405/oracle-cloud-cx/vs/five9)
13. **Creatio CRM** — 4.7/5 (133 reviews) — New Era of CRM: Built on AI. Ready to act
    - [View profile](https://www.capterra.co.za/software/130149/bpm-online-crm)
    - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/124659/130149/oracle-cloud-cx/vs/bpm-online-crm)
14. **SAP Customer Experience** — 4.3/5 (245 reviews) — Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.
    - [View profile](https://www.capterra.co.za/software/77372/sap-crm)
    - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/77372/124659/sap-crm/vs/oracle-cloud-cx)
15. **Conversational Cloud** — 4.3/5 (41 reviews) — See why over 18,000+ of the world's largest and move innovative brands prefer LivePerson to level up their customer experience.
    - [View profile](https://www.capterra.co.za/software/133021/conversational-cloud)
    - [Compare vs Oracle Cloud CX](https://www.capterra.co.za/compare/124659/133021/oracle-cloud-cx/vs/conversational-cloud)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)
- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [Knowledge Base Software](https://www.capterra.co.za/directory/32454/knowledge-base/software)
- [Sales Tracking Software](https://www.capterra.co.za/directory/32744/sales-tracking/software)
- [Banking Software](https://www.capterra.co.za/directory/20008/banking-systems/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/124659/oracle-cloud-cx)
- [View Product Profile](https://www.capterra.co.za/software/124659/oracle-cloud-cx)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/124659/oracle-cloud-cx> |
| de-AT | <https://www.capterra.at/alternatives/124659/oracle-cloud-cx> |
| de-CH | <https://www.capterra.ch/alternatives/124659/oracle-cloud-cx> |
| en | <https://www.capterra.com/p/212274/Oracle-Cloud-CX/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/124659/oracle-cloud-cx> |
| en-AU | <https://www.capterra.com.au/alternatives/124659/oracle-cloud-cx> |
| en-CA | <https://www.capterra.ca/alternatives/124659/oracle-cloud-cx> |
| en-GB | <https://www.capterra.co.uk/alternatives/124659/oracle-cloud-cx> |
| en-IE | <https://www.capterra.ie/alternatives/124659/oracle-cloud-cx> |
| en-IL | <https://www.capterra.co.il/alternatives/124659/oracle-cloud-cx> |
| en-IN | <https://www.capterra.in/alternatives/124659/oracle-cloud-cx> |
| en-NZ | <https://www.capterra.co.nz/alternatives/124659/oracle-cloud-cx> |
| en-SG | <https://www.capterra.com.sg/alternatives/124659/oracle-cloud-cx> |
| en-ZA | <https://www.capterra.co.za/alternatives/124659/oracle-cloud-cx> |
| es | <https://www.capterra.es/alternatives/124659/oracle-cloud-cx> |
| es-AR | <https://www.capterra.com.ar/alternatives/124659/oracle-cloud-cx> |
| es-CL | <https://www.capterra.cl/alternatives/124659/oracle-cloud-cx> |
| es-CO | <https://www.capterra.co/alternatives/124659/oracle-cloud-cx> |
| es-CR | <https://www.capterra.co.cr/alternatives/124659/oracle-cloud-cx> |
| es-DO | <https://www.capterra.do/alternatives/124659/oracle-cloud-cx> |
| es-EC | <https://www.capterra.ec/alternatives/124659/oracle-cloud-cx> |
| es-MX | <https://www.capterra.mx/alternatives/124659/oracle-cloud-cx> |
| es-PA | <https://www.capterra.com.pa/alternatives/124659/oracle-cloud-cx> |
| es-PE | <https://www.capterra.pe/alternatives/124659/oracle-cloud-cx> |
| fr | <https://www.capterra.fr/alternatives/124659/oracle-cloud-cx> |
| fr-BE | <https://fr.capterra.be/alternatives/124659/oracle-cloud-cx> |
| fr-CA | <https://fr.capterra.ca/alternatives/124659/oracle-cloud-cx> |
| fr-LU | <https://www.capterra.lu/alternatives/124659/oracle-cloud-cx> |
| it | <https://www.capterra.it/alternatives/124659/oracle-cloud-cx> |

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