---
description: Learn more about SupportBox price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SupportBox Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [SupportBox](/software/1080163/SupportBox) > [SupportBox Alternatives](https://www.capterra.co.za/alternatives/1080163/SupportBox)

# Alternatives to SupportBox

Canonical: https://www.capterra.co.za/alternatives/1080163/SupportBox

> Explore the top alternatives to SupportBox. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3414 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs SupportBox](https://www.capterra.co.za/compare/124981/1080163/freshdesk/vs/SupportBox)
2. **LiveAgent** — 4.7/5 (1776 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs SupportBox](https://www.capterra.co.za/compare/102188/1080163/liveagent/vs/SupportBox)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs SupportBox](https://www.capterra.co.za/compare/164283/1080163/zendesk/vs/SupportBox)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
   - [Compare vs SupportBox](https://www.capterra.co.za/compare/144040/1080163/tidio-chat/vs/SupportBox)
5. **Intercom** — 4.5/5 (1132 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
   - [View profile](https://www.capterra.co.za/software/134347/intercom)
   - [Compare vs SupportBox](https://www.capterra.co.za/compare/134347/1080163/intercom/vs/SupportBox)
6. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
   - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
   - [Compare vs SupportBox](https://www.capterra.co.za/compare/169505/1080163/zoho-desk/vs/SupportBox)
7. **Wati** — 4.6/5 (203 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
   - [View profile](https://www.capterra.co.za/software/204314/wati)
   - [Compare vs SupportBox](https://www.capterra.co.za/compare/204314/1080163/wati/vs/SupportBox)
8. **Gladly** — 4.8/5 (139 reviews) — Live chat that keeps the full conversation in view—no tickets, no silos, just fast, personal support in real time.
   - [View profile](https://www.capterra.co.za/software/156723/gladly)
   - [Compare vs SupportBox](https://www.capterra.co.za/compare/156723/1080163/gladly/vs/SupportBox)
9. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern, AI customer service platform with strong live chat capabilities that let teams engage customers in real time.
   - [View profile](https://www.capterra.co.za/software/142975/hiver)
   - [Compare vs SupportBox](https://www.capterra.co.za/compare/142975/1080163/hiver/vs/SupportBox)
10. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.co.za/software/187541/tiledesk)
    - [Compare vs SupportBox](https://www.capterra.co.za/compare/187541/1080163/tiledesk/vs/SupportBox)
11. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.co.za/software/87908/teamsupport)
    - [Compare vs SupportBox](https://www.capterra.co.za/compare/87908/1080163/teamsupport/vs/SupportBox)
12. **Supportbench** — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.co.za/software/155934/supportbench)
    - [Compare vs SupportBox](https://www.capterra.co.za/compare/155934/1080163/supportbench/vs/SupportBox)
13. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.co.za/software/130406/agi-self-service)
    - [Compare vs SupportBox](https://www.capterra.co.za/compare/130406/1080163/agi-self-service/vs/SupportBox)
14. **monday service** — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
    - [View profile](https://www.capterra.co.za/software/1069948/monday-service)
    - [Compare vs SupportBox](https://www.capterra.co.za/compare/1069948/1080163/monday-service/vs/SupportBox)
15. **Birdeye** — 4.7/5 (703 reviews) — Use Birdeye Webchat to engage and convert web visitors into leads. .
    - [View profile](https://www.capterra.co.za/software/152997/birdeye)
    - [Compare vs SupportBox](https://www.capterra.co.za/compare/152997/1080163/birdeye/vs/SupportBox)

## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.co.za/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/1080163/SupportBox)
- [View Product Profile](https://www.capterra.co.za/software/1080163/SupportBox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10033093/SupportBox/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1080163/SupportBox> |
| en-AU | <https://www.capterra.com.au/alternatives/1080163/SupportBox> |
| en-CA | <https://www.capterra.ca/alternatives/1080163/SupportBox> |
| en-GB | <https://www.capterra.co.uk/alternatives/1080163/SupportBox> |
| en-IE | <https://www.capterra.ie/alternatives/1080163/SupportBox> |
| en-IL | <https://www.capterra.co.il/alternatives/1080163/SupportBox> |
| en-IN | <https://www.capterra.in/alternatives/1080163/SupportBox> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1080163/SupportBox> |
| en-SG | <https://www.capterra.com.sg/alternatives/1080163/SupportBox> |
| en-ZA | <https://www.capterra.co.za/alternatives/1080163/SupportBox> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SupportBox","description":"See our list of SupportBox alternatives. Our filters and verified reviews for South Africa business users can help you choose the best software for your needs.","url":"https://www.capterra.co.za/alternatives/1080163/SupportBox","about":{"@id":"https://www.capterra.co.za/alternatives/1080163/SupportBox#software"},"breadcrumb":{"@id":"https://www.capterra.co.za/alternatives/1080163/SupportBox#breadcrumblist"},"@id":"https://www.capterra.co.za/alternatives/1080163/SupportBox#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.co.za/alternatives/1080163/SupportBox#software"},"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA"},{"name":"SupportBox","url":"https://www.capterra.co.za/software/1080163/SupportBox","@id":"https://www.capterra.co.za/software/1080163/SupportBox#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":5.0},"offers":{"price":"16.9","@type":"Offer"}},{"@id":"https://www.capterra.co.za/alternatives/1080163/SupportBox#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"SupportBox","position":3,"item":"/software/1080163/SupportBox","@type":"ListItem"},{"name":"SupportBox Alternatives","position":4,"item":"https://www.capterra.co.za/alternatives/1080163/SupportBox","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best SupportBox Alternatives - Capterra South Africa 2026","@context":"https://schema.org","@id":"https://www.capterra.co.za/alternatives/1080163/SupportBox#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.co.za/software/124981/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.co.za/software/102188/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.co.za/software/164283/zendesk","@type":"ListItem"},{"name":"Tidio","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.za/software/144040/tidio-chat","@type":"ListItem"},{"name":"Intercom","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.co.za/software/134347/intercom","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.co.za/software/169505/zoho-desk","@type":"ListItem"},{"name":"Wati","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.capterra.co.za/software/204314/wati","@type":"ListItem"},{"name":"Gladly","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.co.za/software/156723/gladly","@type":"ListItem"},{"name":"Hiver","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.co.za/software/142975/hiver","@type":"ListItem"},{"name":"Tiledesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.co.za/software/187541/tiledesk","@type":"ListItem"},{"name":"TeamSupport","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.co.za/software/87908/teamsupport","@type":"ListItem"},{"name":"Supportbench","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e88f13f0-1e63-4797-9012-4a9f66e02146.png","url":"https://www.capterra.co.za/software/155934/supportbench","@type":"ListItem"},{"name":"Yonyx","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.co.za/software/130406/agi-self-service","@type":"ListItem"},{"name":"monday service","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9958255c-f8ee-4021-b2cb-a302474a70e3.jpeg","url":"https://www.capterra.co.za/software/1069948/monday-service","@type":"ListItem"},{"name":"Birdeye","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.capterra.co.za/software/152997/birdeye","@type":"ListItem"}],"numberOfItems":15}
</script>