---
description: Learn more about Text price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Text](/software/1078275/Text-App) > [Text Alternatives](https://www.capterra.co.za/alternatives/1078275/Text-App)

# Alternatives to Text

Canonical: https://www.capterra.co.za/alternatives/1078275/Text-App

> Explore the top alternatives to Text. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **WhatsApp** — 4.7/5 (16346 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.co.za/software/180345/whatsapp)
   - [Compare vs Text](https://www.capterra.co.za/compare/180345/1078275/whatsapp/vs/Text-App)
2. **Slack** — 4.7/5 (24089 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \&amp; AI features.
   - [View profile](https://www.capterra.co.za/software/135003/slack)
   - [Compare vs Text](https://www.capterra.co.za/compare/135003/1078275/slack/vs/Text-App)
3. **LiveAgent** — 4.7/5 (1777 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Text](https://www.capterra.co.za/compare/102188/1078275/liveagent/vs/Text-App)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
   - [Compare vs Text](https://www.capterra.co.za/compare/144040/1078275/tidio-chat/vs/Text-App)
5. **Intercom** — 4.5/5 (1132 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
   - [View profile](https://www.capterra.co.za/software/134347/intercom)
   - [Compare vs Text](https://www.capterra.co.za/compare/134347/1078275/intercom/vs/Text-App)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs Text](https://www.capterra.co.za/compare/164283/1078275/zendesk/vs/Text-App)
7. **LiveChat** — 4.6/5 (1721 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
   - [View profile](https://www.capterra.co.za/software/62194/livechat)
   - [Compare vs Text](https://www.capterra.co.za/compare/62194/1078275/livechat/vs/Text-App)
8. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.co.za/software/164772/omnichannel)
   - [Compare vs Text](https://www.capterra.co.za/compare/164772/1078275/omnichannel/vs/Text-App)
9. **Velaro** — 3.9/5 (9 reviews) — Provide real-time support through live chat, messaging, chatbots, and voice so customers get reliable answers when they need them.
   - [View profile](https://www.capterra.co.za/software/116972/velaro)
   - [Compare vs Text](https://www.capterra.co.za/compare/116972/1078275/velaro/vs/Text-App)
10. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.co.za/software/187541/tiledesk)
    - [Compare vs Text](https://www.capterra.co.za/compare/187541/1078275/tiledesk/vs/Text-App)
11. **Freshchat** — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.co.za/software/158117/freshchat)
    - [Compare vs Text](https://www.capterra.co.za/compare/158117/1078275/freshchat/vs/Text-App)
12. **Smartsupp** — 4.6/5 (343 reviews) — Access the tools you will need to perform effective and proactive human, chatbot and AI customer service with Smartsupp.
    - [View profile](https://www.capterra.co.za/software/136251/smartsupp-live-chat)
    - [Compare vs Text](https://www.capterra.co.za/compare/136251/1078275/smartsupp-live-chat/vs/Text-App)
13. **Lime Connect** — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \&amp; automation that helps businesses transform customer communication.
    - [View profile](https://www.capterra.co.za/software/131558/userlike-live-chat)
    - [Compare vs Text](https://www.capterra.co.za/compare/131558/1078275/userlike-live-chat/vs/Text-App)
14. **Verloop** — 4.7/5 (10 reviews) — Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI
    - [View profile](https://www.capterra.co.za/software/172660/verloop)
    - [Compare vs Text](https://www.capterra.co.za/compare/172660/1078275/verloop/vs/Text-App)
15. **Froged** — 4.5/5 (56 reviews) — Improve your Customer Service and nurture your clients throughout their entire lifecycle on a single and affordable platform.
    - [View profile](https://www.capterra.co.za/software/196490/froged)
    - [Compare vs Text](https://www.capterra.co.za/compare/196490/1078275/froged/vs/Text-App)

## Related Categories

- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/1078275/Text-App)
- [View Product Profile](https://www.capterra.co.za/software/1078275/Text-App)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031687/Text-App/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1078275/Text-App> |
| en-AU | <https://www.capterra.com.au/alternatives/1078275/Text-App> |
| en-CA | <https://www.capterra.ca/alternatives/1078275/Text-App> |
| en-GB | <https://www.capterra.co.uk/alternatives/1078275/Text-App> |
| en-IE | <https://www.capterra.ie/alternatives/1078275/Text-App> |
| en-IL | <https://www.capterra.co.il/alternatives/1078275/Text-App> |
| en-IN | <https://www.capterra.in/alternatives/1078275/Text-App> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1078275/Text-App> |
| en-SG | <https://www.capterra.com.sg/alternatives/1078275/Text-App> |
| en-ZA | <https://www.capterra.co.za/alternatives/1078275/Text-App> |
| fr | <https://www.capterra.fr/alternatives/1078275/Text-App> |
| fr-BE | <https://fr.capterra.be/alternatives/1078275/Text-App> |
| fr-CA | <https://fr.capterra.ca/alternatives/1078275/Text-App> |
| fr-LU | <https://www.capterra.lu/alternatives/1078275/Text-App> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text","description":"See our list of Text alternatives. Our filters and verified reviews for South Africa business users can help you choose the best software for your needs.","url":"https://www.capterra.co.za/alternatives/1078275/Text-App","about":{"@id":"https://www.capterra.co.za/alternatives/1078275/Text-App#software"},"breadcrumb":{"@id":"https://www.capterra.co.za/alternatives/1078275/Text-App#breadcrumblist"},"@id":"https://www.capterra.co.za/alternatives/1078275/Text-App#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.co.za/alternatives/1078275/Text-App#software"},"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.capterra.co.za/#website"}},{"name":"Text","url":"https://www.capterra.co.za/software/1078275/Text-App","@id":"https://www.capterra.co.za/software/1078275/Text-App#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":20},"offers":{"price":"25","@type":"Offer"}},{"@id":"https://www.capterra.co.za/alternatives/1078275/Text-App#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Text","position":3,"item":"/software/1078275/Text-App","@type":"ListItem"},{"name":"Text Alternatives","position":4,"item":"https://www.capterra.co.za/alternatives/1078275/Text-App","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best Text Alternatives - Capterra South Africa 2026","@context":"https://schema.org","@id":"https://www.capterra.co.za/alternatives/1078275/Text-App#itemlist","@type":"ItemList","itemListElement":[{"name":"WhatsApp","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8724004-ac46-4c30-9892-64b1ab9bf54e.png","url":"https://www.capterra.co.za/software/180345/whatsapp","@type":"ListItem"},{"name":"Slack","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.capterra.co.za/software/135003/slack","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.co.za/software/102188/liveagent","@type":"ListItem"},{"name":"Tidio","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.za/software/144040/tidio-chat","@type":"ListItem"},{"name":"Intercom","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.co.za/software/134347/intercom","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.co.za/software/164283/zendesk","@type":"ListItem"},{"name":"LiveChat","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.co.za/software/62194/livechat","@type":"ListItem"},{"name":"inconnect","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.co.za/software/164772/omnichannel","@type":"ListItem"},{"name":"Velaro","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6c33f5f-2f34-49c2-8261-e4543753bee7.png","url":"https://www.capterra.co.za/software/116972/velaro","@type":"ListItem"},{"name":"Tiledesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.co.za/software/187541/tiledesk","@type":"ListItem"},{"name":"Freshchat","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.capterra.co.za/software/158117/freshchat","@type":"ListItem"},{"name":"Smartsupp","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.capterra.co.za/software/136251/smartsupp-live-chat","@type":"ListItem"},{"name":"Lime Connect","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.co.za/software/131558/userlike-live-chat","@type":"ListItem"},{"name":"Verloop","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0435d1fe-c567-43b1-9ed0-14ed4a4af786.png","url":"https://www.capterra.co.za/software/172660/verloop","@type":"ListItem"},{"name":"Froged","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.capterra.co.za/software/196490/froged","@type":"ListItem"}],"numberOfItems":15}
</script>
