---
description: Learn more about The KNOWLEDGE price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: The KNOWLEDGE Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Content Management Systems](/directory/10007/content-management/software) > [The KNOWLEDGE](/software/1043242/the-knowledge) > [The KNOWLEDGE Alternatives](https://www.capterra.co.za/alternatives/1043242/the-knowledge)

# Alternatives to The KNOWLEDGE

Canonical: https://www.capterra.co.za/alternatives/1043242/the-knowledge

> Explore the top alternatives to The KNOWLEDGE. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Guru** — 4.8/5 (640 reviews) — Cloud-based knowledge management platform that structures and verifies company knowledge, delivering cited answers to employee.
   - [View profile](https://www.capterra.co.za/software/145390/guru)
   - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/145390/1043242/guru/vs/the-knowledge)
2. **Connecteam** — 4.6/5 (5318 reviews) — Connecteam is one app for all your business management needs, like team scheduling, time tracking, task management, and communication.
   - [View profile](https://www.capterra.co.za/software/153140/connecteam)
   - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/153140/1043242/connecteam/vs/the-knowledge)
3. **Confluence** — 4.5/5 (3720 reviews) — Use Confluence to easily share digital content with your whole organization — from startup to enterprise.
   - [View profile](https://www.capterra.co.za/software/136446/confluence)
   - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/136446/1043242/confluence/vs/the-knowledge)
4. **Document360** — 4.7/5 (292 reviews) — Cloud-based knowledge base platform for creating, managing, and sharing customer-facing docs, internal SOPs, and FAQs.
   - [View profile](https://www.capterra.co.za/software/177031/document360)
   - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/177031/1043242/document360/vs/the-knowledge)
5. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.za/software/132997/freshservice)
   - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/132997/1043242/freshservice/vs/the-knowledge)
6. **Helpjuice** — 4.7/5 (104 reviews) — Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages
   - [View profile](https://www.capterra.co.za/software/130533/helpjuice)
   - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/130533/1043242/helpjuice/vs/the-knowledge)
7. **IT Glue** — 4.6/5 (342 reviews) — IT Glue is the AI-powered documentation platform built for IT professionals. Track, find and know everything in under 30 seconds.
   - [View profile](https://www.capterra.co.za/software/170401/itglue)
   - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/170401/1043242/itglue/vs/the-knowledge)
8. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
   - [View profile](https://www.capterra.co.za/software/107225/sysaid)
   - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/107225/1043242/sysaid/vs/the-knowledge)
9. **Mayday** — 4.7/5 (31 reviews) — Mayday is the omnichannel knowledge base that simplifies operations and elevates service.
   - [View profile](https://www.capterra.co.za/software/1026230/mayday)
   - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/1026230/1043242/mayday/vs/the-knowledge)
10. **KnowledgeOwl** — 4.8/5 (240 reviews) — AI-forward, customer-first knowledge base software. Make answers easy to find for teams and customers. We help all industries.
    - [View profile](https://www.capterra.co.za/software/132902/knowledgeowl)
    - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/132902/1043242/knowledgeowl/vs/the-knowledge)
11. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
    - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
    - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/124981/1043242/freshdesk/vs/the-knowledge)
12. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.co.za/software/164283/zendesk)
    - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/164283/1043242/zendesk/vs/the-knowledge)
13. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
    - [View profile](https://www.capterra.co.za/software/102188/liveagent)
    - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/102188/1043242/liveagent/vs/the-knowledge)
14. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
    - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
    - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/169505/1043242/zoho-desk/vs/the-knowledge)
15. **Giva** — 4.9/5 (57 reviews) — The Apple MAC of change management software in the cloud.
    - [View profile](https://www.capterra.co.za/software/135094/giva-customer-service)
    - [Compare vs The KNOWLEDGE](https://www.capterra.co.za/compare/135094/1043242/giva-customer-service/vs/the-knowledge)

## Related Categories

- [Content Management Systems](https://www.capterra.co.za/directory/10007/content-management/software)
- [Knowledge Management Software](https://www.capterra.co.za/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.co.za/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/1043242/the-knowledge)
- [View Product Profile](https://www.capterra.co.za/software/1043242/the-knowledge)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10005072/The-KNOWLEDGE/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1043242/the-knowledge> |
| en-AU | <https://www.capterra.com.au/alternatives/1043242/the-knowledge> |
| en-CA | <https://www.capterra.ca/alternatives/1043242/the-knowledge> |
| en-GB | <https://www.capterra.co.uk/alternatives/1043242/the-knowledge> |
| en-IE | <https://www.capterra.ie/alternatives/1043242/the-knowledge> |
| en-IL | <https://www.capterra.co.il/alternatives/1043242/the-knowledge> |
| en-IN | <https://www.capterra.in/alternatives/1043242/the-knowledge> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1043242/the-knowledge> |
| en-SG | <https://www.capterra.com.sg/alternatives/1043242/the-knowledge> |
| en-ZA | <https://www.capterra.co.za/alternatives/1043242/the-knowledge> |
| ja | <https://www.capterra.jp/alternatives/1043242/the-knowledge> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"The KNOWLEDGE","description":"See our list of The KNOWLEDGE alternatives. Our filters and verified reviews for South Africa business users can help you choose the best software for your needs.","url":"https://www.capterra.co.za/alternatives/1043242/the-knowledge","about":{"@id":"https://www.capterra.co.za/alternatives/1043242/the-knowledge#software"},"breadcrumb":{"@id":"https://www.capterra.co.za/alternatives/1043242/the-knowledge#breadcrumblist"},"@id":"https://www.capterra.co.za/alternatives/1043242/the-knowledge#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.co.za/alternatives/1043242/the-knowledge#software"},"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.capterra.co.za/#website"}},{"name":"The KNOWLEDGE","url":"https://www.capterra.co.za/software/1043242/the-knowledge","@id":"https://www.capterra.co.za/software/1043242/the-knowledge#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"35000","@type":"Offer"}},{"@id":"https://www.capterra.co.za/alternatives/1043242/the-knowledge#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Content Management Systems","position":2,"item":"/directory/10007/content-management/software","@type":"ListItem"},{"name":"The KNOWLEDGE","position":3,"item":"/software/1043242/the-knowledge","@type":"ListItem"},{"name":"The KNOWLEDGE Alternatives","position":4,"item":"https://www.capterra.co.za/alternatives/1043242/the-knowledge","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best The KNOWLEDGE Alternatives - Capterra South Africa 2026","@context":"https://schema.org","@id":"https://www.capterra.co.za/alternatives/1043242/the-knowledge#itemlist","@type":"ItemList","itemListElement":[{"name":"Guru","position":1,"image":"https://images.g2crowd.com/uploads/product/image/911354aa9fcdd7280a5bf61aee42fc72/guru.png","url":"https://www.capterra.co.za/software/145390/guru","@type":"ListItem"},{"name":"Connecteam","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.capterra.co.za/software/153140/connecteam","@type":"ListItem"},{"name":"Confluence","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.capterra.co.za/software/136446/confluence","@type":"ListItem"},{"name":"Document360","position":4,"image":"https://images.g2crowd.com/uploads/product/image/521d08f2e35863117ed1e31e54bcf944/document360.png","url":"https://www.capterra.co.za/software/177031/document360","@type":"ListItem"},{"name":"Freshservice","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.co.za/software/132997/freshservice","@type":"ListItem"},{"name":"Helpjuice","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0449d12b-2ac5-423a-9bc0-f1f29f044995.png","url":"https://www.capterra.co.za/software/130533/helpjuice","@type":"ListItem"},{"name":"IT Glue","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4a26cb-bcfa-4a68-b4e8-8b97550d0f52.png","url":"https://www.capterra.co.za/software/170401/itglue","@type":"ListItem"},{"name":"SysAid","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.capterra.co.za/software/107225/sysaid","@type":"ListItem"},{"name":"Mayday","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a255b8f5-64ad-429c-893a-61d6cf981bf7.jpeg","url":"https://www.capterra.co.za/software/1026230/mayday","@type":"ListItem"},{"name":"KnowledgeOwl","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/07edd966-2d76-47e0-aca2-1e4866832426.png","url":"https://www.capterra.co.za/software/132902/knowledgeowl","@type":"ListItem"},{"name":"Freshdesk","position":11,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.co.za/software/124981/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.co.za/software/164283/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":13,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.co.za/software/102188/liveagent","@type":"ListItem"},{"name":"Zoho Desk","position":14,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.co.za/software/169505/zoho-desk","@type":"ListItem"},{"name":"Giva","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5946bb59-c37b-4fc7-9074-bd8eb7d67d6f.png","url":"https://www.capterra.co.za/software/135094/giva-customer-service","@type":"ListItem"}],"numberOfItems":15}
</script>