---
description: Learn more about Metaforce price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Metaforce Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Metaforce](/software/1027783/metaforce) > [Metaforce Alternatives](https://www.capterra.co.za/alternatives/1027783/metaforce)

# Alternatives to Metaforce

Canonical: https://www.capterra.co.za/alternatives/1027783/metaforce

> Explore the top alternatives to Metaforce. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is \#1 free CRM, customer communication and helpdesk software used by 15 million businesses. Cloud, mobile, open source.
   - [View profile](https://www.capterra.co.za/software/113540/bitrix24)
   - [Compare vs Metaforce](https://www.capterra.co.za/compare/113540/1027783/bitrix24/vs/metaforce)
2. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk helps businesses unify customer communication over the phone, email, live chat, SMS, social media,l and instant messaging.
   - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
   - [Compare vs Metaforce](https://www.capterra.co.za/compare/169505/1027783/zoho-desk/vs/metaforce)
3. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs Metaforce](https://www.capterra.co.za/compare/124981/1027783/freshdesk/vs/metaforce)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Metaforce](https://www.capterra.co.za/compare/102188/1027783/liveagent/vs/metaforce)
5. **Broadly** — 4.8/5 (336 reviews) — Consolidate leads and streamline communication to win more business. Broadly helps local businesses engage with leads and customers.
   - [View profile](https://www.capterra.co.za/software/161326/broadly-reviews)
   - [Compare vs Metaforce](https://www.capterra.co.za/compare/161326/1027783/broadly-reviews/vs/metaforce)
6. **Adit** — 4.7/5 (302 reviews) — Adit is practice management software that helps healthcare practices streamline operations, increase production, and acquire patients.
   - [View profile](https://www.capterra.co.za/software/208534/adit)
   - [Compare vs Metaforce](https://www.capterra.co.za/compare/208534/1027783/adit/vs/metaforce)
7. **Weave** — 4.4/5 (700 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
   - [View profile](https://www.capterra.co.za/software/141842/weave)
   - [Compare vs Metaforce](https://www.capterra.co.za/compare/141842/1027783/weave/vs/metaforce)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers the industry leading customer support solution.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs Metaforce](https://www.capterra.co.za/compare/164283/1027783/zendesk/vs/metaforce)
9. **Wati** — 4.6/5 (207 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
   - [View profile](https://www.capterra.co.za/software/204314/wati)
   - [Compare vs Metaforce](https://www.capterra.co.za/compare/204314/1027783/wati/vs/metaforce)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer communications management platform with live chat, help desk, chatbot, and conversational AI features.
    - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
    - [Compare vs Metaforce](https://www.capterra.co.za/compare/144040/1027783/tidio-chat/vs/metaforce)
11. **Gladly** — 4.8/5 (140 reviews) — Manage all customer conversations in one lifelong thread across every channel—voice, chat, email, etc—with context that never resets.
    - [View profile](https://www.capterra.co.za/software/156723/gladly)
    - [Compare vs Metaforce](https://www.capterra.co.za/compare/156723/1027783/gladly/vs/metaforce)
12. **Soprano** — 4.8/5 (9 reviews) — Soprano Connect is an omnichannel communication platform that enables enterprises to automate customer interactions at scale.
    - [View profile](https://www.capterra.co.za/software/207036/soprano)
    - [Compare vs Metaforce](https://www.capterra.co.za/compare/207036/1027783/soprano/vs/metaforce)
13. **AIO** — 4.9/5 (9 reviews) — Web-based communication platform that helps marketers create campaigns via drag and drop interface, send updates on WhatsApp, and more.
    - [View profile](https://www.capterra.co.za/software/1033128/aio)
    - [Compare vs Metaforce](https://www.capterra.co.za/compare/1027783/1033128/metaforce/vs/aio)
14. **Elixir Cloud** — 4.3/5 (4 reviews) — Elixir Cloud is the modern, scalable CCM platform for reaching more people with better comms — and way less effort.
    - [View profile](https://www.capterra.co.za/software/167144/tango)
    - [Compare vs Metaforce](https://www.capterra.co.za/compare/167144/1027783/tango/vs/metaforce)
15. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
    - [View profile](https://www.capterra.co.za/software/1072329/Sobot)
    - [Compare vs Metaforce](https://www.capterra.co.za/compare/1027783/1072329/metaforce/vs/Sobot)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)
- [Cloud Communication Platform](https://www.capterra.co.za/directory/31362/cloud-communication-platform/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/1027783/metaforce)
- [View Product Profile](https://www.capterra.co.za/software/1027783/metaforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/249404/Metaforce/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1027783/metaforce> |
| en-AU | <https://www.capterra.com.au/alternatives/1027783/metaforce> |
| en-CA | <https://www.capterra.ca/alternatives/1027783/metaforce> |
| en-GB | <https://www.capterra.co.uk/alternatives/1027783/metaforce> |
| en-IE | <https://www.capterra.ie/alternatives/1027783/metaforce> |
| en-IL | <https://www.capterra.co.il/alternatives/1027783/metaforce> |
| en-IN | <https://www.capterra.in/alternatives/1027783/metaforce> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1027783/metaforce> |
| en-SG | <https://www.capterra.com.sg/alternatives/1027783/metaforce> |
| en-ZA | <https://www.capterra.co.za/alternatives/1027783/metaforce> |
| nl | <https://www.capterra.nl/alternatives/1027783/metaforce> |
| nl-BE | <https://www.capterra.be/alternatives/1027783/metaforce> |

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