---
description: Learn more about incident.io price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: incident.io Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [incident.io](/software/1024948/incidentio) > [incident.io Alternatives](https://www.capterra.co.za/alternatives/1024948/incidentio)

# Alternatives to incident.io

Canonical: https://www.capterra.co.za/alternatives/1024948/incidentio

> Explore the top alternatives to incident.io. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Freshservice's incident management capabilities help drive self-service adoption, automate repetitive tasks and boost productivity.
   - [View profile](https://www.capterra.co.za/software/132997/freshservice)
   - [Compare vs incident.io](https://www.capterra.co.za/compare/132997/1024948/freshservice/vs/incidentio)
2. **ITOC360** — 5.0/5 (4 reviews) — ITOC360 is incident management software that uses AI to route and escalate alerts to on-call engineers in real time.
   - [View profile](https://www.capterra.co.za/software/1095050/ITOC360)
   - [Compare vs incident.io](https://www.capterra.co.za/compare/1024948/1095050/incidentio/vs/ITOC360)
3. **PagerDuty** — 4.6/5 (221 reviews) — Cloud-based IT incident management platform with on-call scheduling, alert grouping, event automation, and AI-generated summaries.
   - [View profile](https://www.capterra.co.za/software/125693/pagerduty)
   - [Compare vs incident.io](https://www.capterra.co.za/compare/125693/1024948/pagerduty/vs/incidentio)
4. **OpsGenie** — 4.6/5 (156 reviews) — Opsgenie is a modern incident management and response solution for operating always-on services.
   - [View profile](https://www.capterra.co.za/software/170236/opsgenie)
   - [Compare vs incident.io](https://www.capterra.co.za/compare/170236/1024948/opsgenie/vs/incidentio)
5. **Slack** — 4.7/5 (24221 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \&amp; AI features.
   - [View profile](https://www.capterra.co.za/software/135003/slack)
   - [Compare vs incident.io](https://www.capterra.co.za/compare/135003/1024948/slack/vs/incidentio)
6. **Workday HCM** — 4.5/5 (1775 reviews) — Workday HCM helps master the transition to a new era of work, with a comprehensive global HR suite for core HR, talent, and benefits.
   - [View profile](https://www.capterra.co.za/software/66908/workday-hcm)
   - [Compare vs incident.io](https://www.capterra.co.za/compare/66908/1024948/workday-hcm/vs/incidentio)
7. **Mitti (by SafetyCulture)** — 4.6/5 (355 reviews) — Mitti (by SafetyCulture) connects your people, operational data and workflows into one operating picture. Every inspection, issue and a
   - [View profile](https://www.capterra.co.za/software/141080/iauditor)
   - [Compare vs incident.io](https://www.capterra.co.za/compare/141080/1024948/iauditor/vs/incidentio)
8. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \&amp; collaboration.
   - [View profile](https://www.capterra.co.za/software/138769/jira-service-management)
   - [Compare vs incident.io](https://www.capterra.co.za/compare/138769/1024948/jira-service-management/vs/incidentio)
9. **Dibsido** — 4.7/5 (57 reviews) — Book desks, parking, and meeting rooms with one click from MS Teams, Slack, or the app. Start free in 5 minutes.
   - [View profile](https://www.capterra.co.za/software/1053986/ofisly)
   - [Compare vs incident.io](https://www.capterra.co.za/compare/1024948/1053986/incidentio/vs/ofisly)
10. **QT9 QMS** — 4.8/5 (126 reviews) — Pre-validated QMS for ISO, FDA, EU MDR \&amp; AS9100. Cloud or on-premise. Automate compliance \&amp; gain traceability in regulated industries.
    - [View profile](https://www.capterra.co.za/software/97557/qt9-quality-management)
    - [Compare vs incident.io](https://www.capterra.co.za/compare/97557/1024948/qt9-quality-management/vs/incidentio)
11. **VelocityEHS | EHS Software to Outpace Risk** — 4.5/5 (166 reviews) — VelocityEHS makes it easy to manage \&amp; control workplace incidents with the emphasis on prevention, by analyzing risks and causes.
    - [View profile](https://www.capterra.co.za/software/119952/ehs-management-software)
    - [Compare vs incident.io](https://www.capterra.co.za/compare/119952/1024948/ehs-management-software/vs/incidentio)
12. **SiteDocs** — 4.8/5 (255 reviews) — Complete all your safety forms and documents on mobile devices from the field. Login online to track and monitor safety activity.
    - [View profile](https://www.capterra.co.za/software/143579/sitedocs)
    - [Compare vs incident.io](https://www.capterra.co.za/compare/143579/1024948/sitedocs/vs/incidentio)
13. **HSI Donesafe** — 4.8/5 (96 reviews) — Handle incidents with ease using HSI's AI-powered platform. Streamline reporting, improve response times, \&amp; keep your workforce safe.
    - [View profile](https://www.capterra.co.za/software/141558/donesafe)
    - [Compare vs incident.io](https://www.capterra.co.za/compare/141558/1024948/donesafe/vs/incidentio)
14. **Cority** — 4.4/5 (114 reviews) — Easily record \&amp; report events from any device. Leverage advanced tools to for investigations, find root causes, assign \&amp; track actions.
    - [View profile](https://www.capterra.co.za/software/102848/ehs-management-software)
    - [Compare vs incident.io](https://www.capterra.co.za/compare/102848/1024948/ehs-management-software/vs/incidentio)
15. **Onspring** — 4.8/5 (105 reviews) — Onspring helps teams streamline the resolution of unplanned interruptions for greater productivity. Flexible for enterprise and IT.
    - [View profile](https://www.capterra.co.za/software/138931/audit-software)
    - [Compare vs incident.io](https://www.capterra.co.za/compare/138931/1024948/audit-software/vs/incidentio)

## Related Categories

- [Incident Management Software](https://www.capterra.co.za/directory/31332/incident-management/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/1024948/incidentio)
- [View Product Profile](https://www.capterra.co.za/software/1024948/incidentio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/246211/incidentio/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1024948/incidentio> |
| en-AU | <https://www.capterra.com.au/alternatives/1024948/incidentio> |
| en-CA | <https://www.capterra.ca/alternatives/1024948/incidentio> |
| en-GB | <https://www.capterra.co.uk/alternatives/1024948/incidentio> |
| en-IE | <https://www.capterra.ie/alternatives/1024948/incidentio> |
| en-IL | <https://www.capterra.co.il/alternatives/1024948/incidentio> |
| en-IN | <https://www.capterra.in/alternatives/1024948/incidentio> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1024948/incidentio> |
| en-SG | <https://www.capterra.com.sg/alternatives/1024948/incidentio> |
| en-ZA | <https://www.capterra.co.za/alternatives/1024948/incidentio> |

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