---
description: Learn more about Cohere price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cohere Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Cohere](/software/1021890/cohere) > [Cohere Alternatives](https://www.capterra.co.za/alternatives/1021890/cohere)

# Alternatives to Cohere

Canonical: https://www.capterra.co.za/alternatives/1021890/cohere

> Explore the top alternatives to Cohere. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Fathom** — 5.0/5 (809 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
   - [View profile](https://www.capterra.co.za/software/1037530/fathom)
   - [Compare vs Cohere](https://www.capterra.co.za/compare/1021890/1037530/cohere/vs/fathom)
2. **Compass** — 5.0/5 (26 reviews) — Compass is a self-hosted AI platform for secure, private use in regulated industries like healthcare, legal, and financial services.
   - [View profile](https://www.capterra.co.za/software/1096403/Compass)
   - [Compare vs Cohere](https://www.capterra.co.za/compare/1021890/1096403/cohere/vs/Compass)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
   - [Compare vs Cohere](https://www.capterra.co.za/compare/144040/1021890/tidio-chat/vs/cohere)
4. **Freshchat** — 4.2/5 (151 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
   - [View profile](https://www.capterra.co.za/software/158117/freshchat)
   - [Compare vs Cohere](https://www.capterra.co.za/compare/158117/1021890/freshchat/vs/cohere)
5. **Text** — 4.7/5 (30 reviews) — Customer engagement software that builds one profile per customer from every visit, chat, and ticket.
   - [View profile](https://www.capterra.co.za/software/1078275/Text-App)
   - [Compare vs Cohere](https://www.capterra.co.za/compare/1021890/1078275/cohere/vs/Text-App)
6. **Intelswift** — 4.8/5 (16 reviews) — AI-first customer service software boosts live agent efficiency by 45%, automates up to 70% of routine \&amp; deliver human-centered service
   - [View profile](https://www.capterra.co.za/software/1072958/Intelswift)
   - [Compare vs Cohere](https://www.capterra.co.za/compare/1021890/1072958/cohere/vs/Intelswift)
7. **Wati** — 4.6/5 (205 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
   - [View profile](https://www.capterra.co.za/software/204314/wati)
   - [Compare vs Cohere](https://www.capterra.co.za/compare/204314/1021890/wati/vs/cohere)
8. **Slack** — 4.7/5 (24185 reviews) — Meet your Digital HQ for Customer Engagement. Deliver standout customer experiences with Slack.
   - [View profile](https://www.capterra.co.za/software/135003/slack)
   - [Compare vs Cohere](https://www.capterra.co.za/compare/135003/1021890/slack/vs/cohere)
9. **LiveAgent** — 4.7/5 (1787 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Cohere](https://www.capterra.co.za/compare/102188/1021890/liveagent/vs/cohere)
10. **Pipedrive** — 4.5/5 (3058 reviews) — Engage with your customers and close deals in half the time with Pipedrive's smart CRM software\! Try it free and see for yourself.
    - [View profile](https://www.capterra.co.za/software/132666/pipedrive)
    - [Compare vs Cohere](https://www.capterra.co.za/compare/132666/1021890/pipedrive/vs/cohere)
11. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.co.za/software/187541/tiledesk)
    - [Compare vs Cohere](https://www.capterra.co.za/compare/187541/1021890/tiledesk/vs/cohere)
12. **Freshdesk Omni** — 3.6/5 (5 reviews) — Freshdesk Omni-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities.
    - [View profile](https://www.capterra.co.za/software/1052970/Freshdesk-Omni)
    - [Compare vs Cohere](https://www.capterra.co.za/compare/1021890/1052970/cohere/vs/Freshdesk-Omni)
13. **LiveChat** — 4.6/5 (1727 reviews) — Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly.
    - [View profile](https://www.capterra.co.za/software/62194/livechat)
    - [Compare vs Cohere](https://www.capterra.co.za/compare/62194/1021890/livechat/vs/cohere)
14. **Birdeye** — 4.7/5 (705 reviews) — Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
    - [View profile](https://www.capterra.co.za/software/152997/birdeye)
    - [Compare vs Cohere](https://www.capterra.co.za/compare/152997/1021890/birdeye/vs/cohere)
15. **Cognigy.AI** — 4.8/5 (23 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
    - [View profile](https://www.capterra.co.za/software/176610/cognigy-ai)
    - [Compare vs Cohere](https://www.capterra.co.za/compare/176610/1021890/cognigy-ai/vs/cohere)

## Related Categories

- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/1021890/cohere)
- [View Product Profile](https://www.capterra.co.za/software/1021890/cohere)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/239677/Cohere/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1021890/cohere> |
| en-AU | <https://www.capterra.com.au/alternatives/1021890/cohere> |
| en-CA | <https://www.capterra.ca/alternatives/1021890/cohere> |
| en-GB | <https://www.capterra.co.uk/alternatives/1021890/cohere> |
| en-IE | <https://www.capterra.ie/alternatives/1021890/cohere> |
| en-IL | <https://www.capterra.co.il/alternatives/1021890/cohere> |
| en-IN | <https://www.capterra.in/alternatives/1021890/cohere> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1021890/cohere> |
| en-SG | <https://www.capterra.com.sg/alternatives/1021890/cohere> |
| en-ZA | <https://www.capterra.co.za/alternatives/1021890/cohere> |

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