---
description: Learn more about LiveAgent price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent](/software/102188/liveagent) > [LiveAgent Alternatives](https://www.capterra.co.za/alternatives/102188/liveagent)

# Alternatives to LiveAgent

Canonical: https://www.capterra.co.za/alternatives/102188/liveagent

> Explore the top alternatives to LiveAgent. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/124981/liveagent/vs/freshdesk)
2. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
   - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/169505/liveagent/vs/zoho-desk)
3. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.co.za/software/61368/salesforce)
   - [Compare vs LiveAgent](https://www.capterra.co.za/compare/61368/102188/salesforce/vs/liveagent)
4. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/164283/liveagent/vs/zendesk)
5. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.za/software/62194/livechat)
   - [Compare vs LiveAgent](https://www.capterra.co.za/compare/62194/102188/livechat/vs/liveagent)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
   - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/144040/liveagent/vs/tidio-chat)
7. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.co.za/software/185973/helpdesk)
   - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/185973/liveagent/vs/helpdesk)
8. **Dynamics 365** — 4.4/5 (5860 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.co.za/software/157279/dynamics-365)
   - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/157279/liveagent/vs/dynamics-365)
9. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.co.za/software/136189/salesforce)
   - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/136189/liveagent/vs/salesforce)
10. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud-based or on-premises workspace with CRM, project management, team chat, HR tools, and website builder.
    - [View profile](https://www.capterra.co.za/software/113540/bitrix24)
    - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/113540/liveagent/vs/bitrix24)
11. **Zoho Assist** — 4.7/5 (1496 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.co.za/software/181775/zoho-assist)
    - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/181775/liveagent/vs/zoho-assist)
12. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
    - [View profile](https://www.capterra.co.za/software/182476/hubspot-service-hub)
    - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/182476/liveagent/vs/hubspot-service-hub)
13. **Odoo** — 4.2/5 (1334 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
    - [View profile](https://www.capterra.co.za/software/135618/odoo)
    - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/135618/liveagent/vs/odoo)
14. **Front** — 4.5/5 (292 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
    - [View profile](https://www.capterra.co.za/software/132901/front)
    - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/132901/liveagent/vs/front)
15. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.co.za/software/134775/incontact-call-center-software)
    - [Compare vs LiveAgent](https://www.capterra.co.za/compare/102188/134775/liveagent/vs/incontact-call-center-software)

## Related Categories

- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [IVR Software](https://www.capterra.co.za/directory/30231/ivr/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)
- [Complaint Management Software](https://www.capterra.co.za/directory/30674/complaint-management/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/102188/liveagent)
- [View Product Profile](https://www.capterra.co.za/software/102188/liveagent)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/alternatives/102188/liveagent> |
| de | <https://www.capterra.com.de/alternatives/102188/liveagent> |
| de-AT | <https://www.capterra.at/alternatives/102188/liveagent> |
| de-CH | <https://www.capterra.ch/alternatives/102188/liveagent> |
| en | <https://www.capterra.com/p/102188/LiveAgent/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/102188/liveagent> |
| en-AU | <https://www.capterra.com.au/alternatives/102188/liveagent> |
| en-CA | <https://www.capterra.ca/alternatives/102188/liveagent> |
| en-GB | <https://www.capterra.co.uk/alternatives/102188/liveagent> |
| en-IE | <https://www.capterra.ie/alternatives/102188/liveagent> |
| en-IL | <https://www.capterra.co.il/alternatives/102188/liveagent> |
| en-IN | <https://www.capterra.in/alternatives/102188/liveagent> |
| en-NZ | <https://www.capterra.co.nz/alternatives/102188/liveagent> |
| en-SG | <https://www.capterra.com.sg/alternatives/102188/liveagent> |
| en-ZA | <https://www.capterra.co.za/alternatives/102188/liveagent> |
| es | <https://www.capterra.es/alternatives/102188/liveagent> |
| es-AR | <https://www.capterra.com.ar/alternatives/102188/liveagent> |
| es-CL | <https://www.capterra.cl/alternatives/102188/liveagent> |
| es-CO | <https://www.capterra.co/alternatives/102188/liveagent> |
| es-CR | <https://www.capterra.co.cr/alternatives/102188/liveagent> |
| es-DO | <https://www.capterra.do/alternatives/102188/liveagent> |
| es-EC | <https://www.capterra.ec/alternatives/102188/liveagent> |
| es-MX | <https://www.capterra.mx/alternatives/102188/liveagent> |
| es-PA | <https://www.capterra.com.pa/alternatives/102188/liveagent> |
| es-PE | <https://www.capterra.pe/alternatives/102188/liveagent> |
| fi | <https://www.capterra.fi/alternatives/102188/liveagent> |
| fr | <https://www.capterra.fr/alternatives/102188/liveagent> |
| fr-BE | <https://fr.capterra.be/alternatives/102188/liveagent> |
| fr-CA | <https://fr.capterra.ca/alternatives/102188/liveagent> |
| fr-LU | <https://www.capterra.lu/alternatives/102188/liveagent> |
| it | <https://www.capterra.it/alternatives/102188/liveagent> |
| ja | <https://www.capterra.jp/alternatives/102188/liveagent> |
| ko | <https://www.capterra.co.kr/alternatives/102188/liveagent> |
| nb | <https://www.capterra.no/alternatives/102188/liveagent> |
| nl | <https://www.capterra.nl/alternatives/102188/liveagent> |
| nl-BE | <https://www.capterra.be/alternatives/102188/liveagent> |
| pl | <https://www.capterra.pl/alternatives/102188/liveagent> |
| pt | <https://www.capterra.com.br/alternatives/102188/liveagent> |
| pt-PT | <https://www.capterra.pt/alternatives/102188/liveagent> |
| sv | <https://www.capterra.se/alternatives/102188/liveagent> |
| tr | <https://www.capterra.web.tr/alternatives/102188/liveagent> |

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