---
description: Learn more about Desk365 price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Desk365 Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Desk365](/software/1019822/desk365) > [Desk365 Alternatives](https://www.capterra.co.za/alternatives/1019822/desk365)

# Alternatives to Desk365

Canonical: https://www.capterra.co.za/alternatives/1019822/desk365

> Explore the top alternatives to Desk365. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Track assets, optimize spend, and ensure compliance across the lifecycle with Freshservice’s AI-native IT Asset Management.
   - [View profile](https://www.capterra.co.za/software/132997/freshservice)
   - [Compare vs Desk365](https://www.capterra.co.za/compare/132997/1019822/freshservice/vs/desk365)
2. **Guru** — 4.8/5 (640 reviews) — Cloud-based knowledge management platform that structures and verifies company knowledge, delivering cited answers to employee.
   - [View profile](https://www.capterra.co.za/software/145390/guru)
   - [Compare vs Desk365](https://www.capterra.co.za/compare/145390/1019822/guru/vs/desk365)
3. **Connecteam** — 4.6/5 (5318 reviews) — Connecteam is one app for all your business management needs, like team scheduling, time tracking, task management, and communication.
   - [View profile](https://www.capterra.co.za/software/153140/connecteam)
   - [Compare vs Desk365](https://www.capterra.co.za/compare/153140/1019822/connecteam/vs/desk365)
4. **Confluence** — 4.5/5 (3720 reviews) — Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira.
   - [View profile](https://www.capterra.co.za/software/136446/confluence)
   - [Compare vs Desk365](https://www.capterra.co.za/compare/136446/1019822/confluence/vs/desk365)
5. **Document360** — 4.7/5 (292 reviews) — Cloud-based knowledge base platform for creating, managing, and sharing customer-facing docs, internal SOPs, and FAQs.
   - [View profile](https://www.capterra.co.za/software/177031/document360)
   - [Compare vs Desk365](https://www.capterra.co.za/compare/177031/1019822/document360/vs/desk365)
6. **IT Glue** — 4.6/5 (342 reviews) — IT Glue is designed to help IT professionals track, find and know everything about their IT infrastructure in under 30 seconds.
   - [View profile](https://www.capterra.co.za/software/170401/itglue)
   - [Compare vs Desk365](https://www.capterra.co.za/compare/170401/1019822/itglue/vs/desk365)
7. **SysAid** — 4.5/5 (523 reviews) — The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management
   - [View profile](https://www.capterra.co.za/software/107225/sysaid)
   - [Compare vs Desk365](https://www.capterra.co.za/compare/107225/1019822/sysaid/vs/desk365)
8. **monday service** — 4.6/5 (111 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
   - [View profile](https://www.capterra.co.za/software/1069948/monday-service)
   - [Compare vs Desk365](https://www.capterra.co.za/compare/1019822/1069948/desk365/vs/monday-service)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.co.za/software/138769/jira-service-management)
   - [Compare vs Desk365](https://www.capterra.co.za/compare/138769/1019822/jira-service-management/vs/desk365)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Manage the entire lifecycle of your IT assets—from purchase to retirement—with ServiceDesk Plus.
    - [View profile](https://www.capterra.co.za/software/179501/manageengine-service-desk-plus)
    - [Compare vs Desk365](https://www.capterra.co.za/compare/179501/1019822/manageengine-service-desk-plus/vs/desk365)
11. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.za/software/136189/salesforce)
    - [Compare vs Desk365](https://www.capterra.co.za/compare/136189/1019822/salesforce/vs/desk365)
12. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.co.za/software/164283/zendesk)
    - [Compare vs Desk365](https://www.capterra.co.za/compare/164283/1019822/zendesk/vs/desk365)
13. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \& notifications for ITSM, Customer Svc and Security.
    - [View profile](https://www.capterra.co.za/software/127284/otrs)
    - [Compare vs Desk365](https://www.capterra.co.za/compare/127284/1019822/otrs/vs/desk365)
14. **TOPdesk** — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
    - [View profile](https://www.capterra.co.za/software/127562/topdesk)
    - [Compare vs Desk365](https://www.capterra.co.za/compare/127562/1019822/topdesk/vs/desk365)
15. **Giva** — 4.9/5 (57 reviews) — The Apple MAC of change management software in the cloud.
    - [View profile](https://www.capterra.co.za/software/135094/giva-customer-service)
    - [Compare vs Desk365](https://www.capterra.co.za/compare/135094/1019822/giva-customer-service/vs/desk365)

## Related Categories

- [IT Asset Management Software](https://www.capterra.co.za/directory/30077/it-asset-management/software)
- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)
- [Knowledge Base Software](https://www.capterra.co.za/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/1019822/desk365)
- [View Product Profile](https://www.capterra.co.za/software/1019822/desk365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/237485/Desk365/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1019822/desk365> |
| en-AU | <https://www.capterra.com.au/alternatives/1019822/desk365> |
| en-CA | <https://www.capterra.ca/alternatives/1019822/desk365> |
| en-GB | <https://www.capterra.co.uk/alternatives/1019822/desk365> |
| en-IE | <https://www.capterra.ie/alternatives/1019822/desk365> |
| en-IL | <https://www.capterra.co.il/alternatives/1019822/desk365> |
| en-IN | <https://www.capterra.in/alternatives/1019822/desk365> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1019822/desk365> |
| en-SG | <https://www.capterra.com.sg/alternatives/1019822/desk365> |
| en-ZA | <https://www.capterra.co.za/alternatives/1019822/desk365> |

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