---
description: Learn more about CRM & Loyalty System price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CRM & Loyalty System Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [CRM & Loyalty System](/software/1017949/crm--loyalty-system) > [CRM & Loyalty System Alternatives](https://www.capterra.co.za/alternatives/1017949/crm--loyalty-system)

# Alternatives to CRM & Loyalty System

Canonical: https://www.capterra.co.za/alternatives/1017949/crm--loyalty-system

> Explore the top alternatives to CRM & Loyalty System. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
   - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/169505/1017949/zoho-desk/vs/crm--loyalty-system)
2. **Skalin** — 4.9/5 (55 reviews) — Skalin - Experience the future of Customer Success
   - [View profile](https://www.capterra.co.za/software/1018511/skalin)
   - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/1017949/1018511/crm--loyalty-system/vs/skalin)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/102188/1017949/liveagent/vs/crm--loyalty-system)
4. **Custify** — 4.9/5 (122 reviews) — Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value.
   - [View profile](https://www.capterra.co.za/software/190125/custify)
   - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/190125/1017949/custify/vs/crm--loyalty-system)
5. **monday CRM** — 4.7/5 (453 reviews) — CRM solution that helps businesses manage contacts, leads, sales pipelines, marketing, forecasting, projects, outreach, and more.
   - [View profile](https://www.capterra.co.za/software/1024614/monday-crm)
   - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/1017949/1024614/crm--loyalty-system/vs/monday-crm)
6. **Product Fruits** — 4.7/5 (89 reviews) — The AI-powered product onboarding platform. Elvin AI generates tours, answers support questions, and personalizes every user journey.
   - [View profile](https://www.capterra.co.za/software/1011214/product-fruits)
   - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/1011214/1017949/product-fruits/vs/crm--loyalty-system)
7. **Customerscore.io** — 4.8/5 (17 reviews) — Customerscore.io helps you retain and grow your customers. It’s a customer-level product analytics platform built for SaaS teams.
   - [View profile](https://www.capterra.co.za/software/1072389/Customerscore-io)
   - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/1017949/1072389/crm--loyalty-system/vs/Customerscore-io)
8. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/164283/1017949/zendesk/vs/crm--loyalty-system)
9. **Gainsight CS** — 4.4/5 (48 reviews) — Gainsight helps companies protect revenue and drive expansion with unified data, AI insights, and automated post-sale engagement.
   - [View profile](https://www.capterra.co.za/software/148980/gainsight)
   - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/148980/1017949/gainsight/vs/crm--loyalty-system)
10. **Rocketlane** — 4.7/5 (127 reviews) — Rocketlane is a next-gen PSA platform that unifies your projects, resources, and time into a single, powerful system.
    - [View profile](https://www.capterra.co.za/software/1015299/rocketlane)
    - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/1015299/1017949/rocketlane/vs/crm--loyalty-system)
11. **ChurnZero** — 4.7/5 (129 reviews) — ChurnZero is the platform and partner for customer growth.
    - [View profile](https://www.capterra.co.za/software/157980/churnzero)
    - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/157980/1017949/churnzero/vs/crm--loyalty-system)
12. **Totango** — 3.7/5 (33 reviews) — Totango maximizes adoption, retention, and expansion with actionable insights, scalable tools, and customer engagement.
    - [View profile](https://www.capterra.co.za/software/123781/totango)
    - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/123781/1017949/totango/vs/crm--loyalty-system)
13. **SmartKarrot** — 4.4/5 (37 reviews) — Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion.
    - [View profile](https://www.capterra.co.za/software/189459/smartkarrot)
    - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/189459/1017949/smartkarrot/vs/crm--loyalty-system)
14. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
    - [View profile](https://www.capterra.co.za/software/182476/hubspot-service-hub)
    - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/182476/1017949/hubspot-service-hub/vs/crm--loyalty-system)
15. **eWay-CRM** — 4.5/5 (820 reviews) — Turn your Microsoft 365 into a fully-fledged CRM with eWay-CRM. Use your CRM in Outlook, Teams, SharePoint, and other 365 apps.
    - [View profile](https://www.capterra.co.za/software/152769/eway-crm)
    - [Compare vs CRM & Loyalty System](https://www.capterra.co.za/compare/152769/1017949/eway-crm/vs/crm--loyalty-system)

## Related Categories

- [Customer Success Software](https://www.capterra.co.za/directory/30961/customer-success/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/1017949/crm--loyalty-system)
- [View Product Profile](https://www.capterra.co.za/software/1017949/crm--loyalty-system)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/235503/CRM--Loyalty-System/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1017949/crm--loyalty-system> |
| en-AU | <https://www.capterra.com.au/alternatives/1017949/crm--loyalty-system> |
| en-CA | <https://www.capterra.ca/alternatives/1017949/crm--loyalty-system> |
| en-GB | <https://www.capterra.co.uk/alternatives/1017949/crm--loyalty-system> |
| en-IE | <https://www.capterra.ie/alternatives/1017949/crm--loyalty-system> |
| en-IL | <https://www.capterra.co.il/alternatives/1017949/crm--loyalty-system> |
| en-IN | <https://www.capterra.in/alternatives/1017949/crm--loyalty-system> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1017949/crm--loyalty-system> |
| en-SG | <https://www.capterra.com.sg/alternatives/1017949/crm--loyalty-system> |
| en-ZA | <https://www.capterra.co.za/alternatives/1017949/crm--loyalty-system> |

-----

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