---
description: Learn more about Keyfax price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Keyfax Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Keyfax](/software/1015939/keyfax) > [Keyfax Alternatives](https://www.capterra.co.za/alternatives/1015939/keyfax)

# Alternatives to Keyfax

Canonical: https://www.capterra.co.za/alternatives/1015939/keyfax

> Explore the top alternatives to Keyfax. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
   - [View profile](https://www.capterra.co.za/software/16499/issuetrak)
   - [Compare vs Keyfax](https://www.capterra.co.za/compare/16499/1015939/issuetrak/vs/keyfax)
2. **TOPdesk** — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
   - [View profile](https://www.capterra.co.za/software/127562/topdesk)
   - [Compare vs Keyfax](https://www.capterra.co.za/compare/127562/1015939/topdesk/vs/keyfax)
3. **EngageBay CRM** — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.co.za/software/178819/engagebay-marketing)
   - [Compare vs Keyfax](https://www.capterra.co.za/compare/178819/1015939/engagebay-marketing/vs/keyfax)
4. **ScreenConnect** — 4.7/5 (1903 reviews) — ScreenConnect is remote support software allowing IT professionals to access devices, troubleshoot issues, and boost productivity.
   - [View profile](https://www.capterra.co.za/software/147830/ScreenConnect)
   - [Compare vs Keyfax](https://www.capterra.co.za/compare/147830/1015939/ScreenConnect/vs/keyfax)
5. **LiveCaller** — 4.8/5 (10 reviews) — LiveCaller is all in one solution, combining different communication channels like Chat, Call, Social Messaging Apps into one platform.
   - [View profile](https://www.capterra.co.za/software/209451/livecaller)
   - [Compare vs Keyfax](https://www.capterra.co.za/compare/209451/1015939/livecaller/vs/keyfax)
6. **Nosco** — 4.6/5 (11 reviews) — Unlock your CRM: manage all customer interactions in one fast, secure, and easy-to-use platform.
   - [View profile](https://www.capterra.co.za/software/218825/nosco)
   - [Compare vs Keyfax](https://www.capterra.co.za/compare/218825/1015939/nosco/vs/keyfax)
7. **Slack** — 4.7/5 (24221 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.co.za/software/135003/slack)
   - [Compare vs Keyfax](https://www.capterra.co.za/compare/135003/1015939/slack/vs/keyfax)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs Keyfax](https://www.capterra.co.za/compare/164283/1015939/zendesk/vs/keyfax)
9. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.co.za/software/132997/freshservice)
   - [Compare vs Keyfax](https://www.capterra.co.za/compare/132997/1015939/freshservice/vs/keyfax)
10. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
    - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
    - [Compare vs Keyfax](https://www.capterra.co.za/compare/124981/1015939/freshdesk/vs/keyfax)
11. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
    - [View profile](https://www.capterra.co.za/software/102188/liveagent)
    - [Compare vs Keyfax](https://www.capterra.co.za/compare/102188/1015939/liveagent/vs/keyfax)
12. **Act\!** — 3.9/5 (937 reviews) — Act\! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.
    - [View profile](https://www.capterra.co.za/software/133171/act)
    - [Compare vs Keyfax](https://www.capterra.co.za/compare/133171/1015939/act/vs/keyfax)
13. **Kangaroo** — 4.9/5 (261 reviews) — All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.
    - [View profile](https://www.capterra.co.za/software/149363/kangaroo-rewards)
    - [Compare vs Keyfax](https://www.capterra.co.za/compare/149363/1015939/kangaroo-rewards/vs/keyfax)
14. **Birdeye** — 4.7/5 (707 reviews) — Cloud-based reputation and marketing platform for multi-location brands managing reviews, listings, social media, and surveys.
    - [View profile](https://www.capterra.co.za/software/152997/birdeye)
    - [Compare vs Keyfax](https://www.capterra.co.za/compare/152997/1015939/birdeye/vs/keyfax)
15. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.co.za/software/138769/jira-service-management)
    - [Compare vs Keyfax](https://www.capterra.co.za/compare/138769/1015939/jira-service-management/vs/keyfax)

## Related Categories

- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [Facility Management Software](https://www.capterra.co.za/directory/30211/facility-management/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/1015939/keyfax)
- [View Product Profile](https://www.capterra.co.za/software/1015939/keyfax)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/233440/Keyfax/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1015939/keyfax> |
| en-AU | <https://www.capterra.com.au/alternatives/1015939/keyfax> |
| en-CA | <https://www.capterra.ca/alternatives/1015939/keyfax> |
| en-GB | <https://www.capterra.co.uk/alternatives/1015939/keyfax> |
| en-IE | <https://www.capterra.ie/alternatives/1015939/keyfax> |
| en-IL | <https://www.capterra.co.il/alternatives/1015939/keyfax> |
| en-IN | <https://www.capterra.in/alternatives/1015939/keyfax> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1015939/keyfax> |
| en-SG | <https://www.capterra.com.sg/alternatives/1015939/keyfax> |
| en-ZA | <https://www.capterra.co.za/alternatives/1015939/keyfax> |

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