---
description: Learn more about C3 Cloud Contact Center price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: C3 Cloud Contact Center Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [C3 Cloud Contact Center](/software/1012782/c3-cloud-contact-center) > [C3 Cloud Contact Center Alternatives](https://www.capterra.co.za/alternatives/1012782/c3-cloud-contact-center)

# Alternatives to C3 Cloud Contact Center

Canonical: https://www.capterra.co.za/alternatives/1012782/c3-cloud-contact-center

> Explore the top alternatives to C3 Cloud Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.co.za/software/169627/ringover)
   - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/169627/1012782/ringover/vs/c3-cloud-contact-center)
2. **Sobot** — 4.9/5 (92 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
   - [View profile](https://www.capterra.co.za/software/1072329/Sobot)
   - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/1012782/1072329/c3-cloud-contact-center/vs/Sobot)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/102188/1012782/liveagent/vs/c3-cloud-contact-center)
4. **Amazon Connect** — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.co.za/software/1017140/amazon-connect)
   - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/1012782/1017140/c3-cloud-contact-center/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
   - [View profile](https://www.capterra.co.za/software/156136/hoducc)
   - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/156136/1012782/hoducc/vs/c3-cloud-contact-center)
6. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.co.za/software/159578/callhippo)
   - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/159578/1012782/callhippo/vs/c3-cloud-contact-center)
7. **Glassix** — 5.0/5 (103 reviews) — Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4
   - [View profile](https://www.capterra.co.za/software/1052241/glassix)
   - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/1012782/1052241/c3-cloud-contact-center/vs/glassix)
8. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
   - [View profile](https://www.capterra.co.za/software/136894/xcally)
   - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/136894/1012782/xcally/vs/c3-cloud-contact-center)
9. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.za/software/134775/incontact-call-center-software)
   - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/134775/1012782/incontact-call-center-software/vs/c3-cloud-contact-center)
10. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.co.za/software/115213/ucontact)
    - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/115213/1012782/ucontact/vs/c3-cloud-contact-center)
11. **Superchat** — 4.8/5 (282 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.co.za/software/210968/superchat)
    - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/210968/1012782/superchat/vs/c3-cloud-contact-center)
12. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.co.za/software/21409/genesys-cloud)
    - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/21409/1012782/genesys-cloud/vs/c3-cloud-contact-center)
13. **Convoso** — 4.5/5 (386 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
    - [View profile](https://www.capterra.co.za/software/76768/cloud-predictive-dialer)
    - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/76768/1012782/cloud-predictive-dialer/vs/c3-cloud-contact-center)
14. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
    - [View profile](https://www.capterra.co.za/software/161523/contactnow)
    - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/161523/1012782/contactnow/vs/c3-cloud-contact-center)
15. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.co.za/software/156723/gladly)
    - [Compare vs C3 Cloud Contact Center](https://www.capterra.co.za/compare/156723/1012782/gladly/vs/c3-cloud-contact-center)

## Related Categories

- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/1012782/c3-cloud-contact-center)
- [View Product Profile](https://www.capterra.co.za/software/1012782/c3-cloud-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/229850/C3-Cloud-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1012782/c3-cloud-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1012782/c3-cloud-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/1012782/c3-cloud-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1012782/c3-cloud-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/1012782/c3-cloud-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1012782/c3-cloud-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/1012782/c3-cloud-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1012782/c3-cloud-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1012782/c3-cloud-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1012782/c3-cloud-contact-center> |

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